Shanti samui Resort

L’accueil est incroyable! On se sent à la maison. ko Samui au calme! Une très bonne adresse

Un petit coup de rénovation pourrait être utile

Quiet location - great bungalow for our family

Although we enjoyed the quiet area, it was very isolated

Shanti Samui ist ein kleines Resort , sehr ruhig und gemütlich mit einem wunderbaren Charme. Das Personal und die Besitzerin sind unwahrscheinlich nett und hilfsbereit.

Nichts.

We booked 3 chalets which was great for our family holiday. Staff was very helpful and friendly. They were very accomodating and even with the language barrier, greeted with smiles and happy to chat. The property is close to the beach, quiet and in a relaxed area, close to other excursions like waterfalls, snake farms, etc. We enjoyed some amazing experiences like horse riding on the beach and they gave their restaurant recommendations which we loved.

The bedding was uncomfortable and had stains on it from previous guests oil massages. The cleanliness wasn't as expected (example:A nest of bugs were in the room on the ceiling) We stayed for 8 days and the towels were never replaced or the bedding was never changed even though we asked. The hot water did not work in our chalet and the air-conditioning was not very effective. The furniture is sufficient- it is very basic and Some of the items were broken. (Example...rip in our couch and the coffee table in another chalet) There was no option to pay for our stay with a card, we had to pay cash. This could have been mentioned during the booking or upon check-in and obviously caused delay and a run around when we had to leave. For a 2 bedroom self-catering chalet, there should be cutlery and crockery for at least 4 people, however there were odd numbers of bowls and plates and very limited items that could be used to be self catering. Overall the accommodation was missing the finer touches that would be expected from a property with such high ratings.