Hôtel des Alpes

The room was very clean. The beds and pillows are comfy. The staff was friendly even though we did not speak French (they spoke excellent English and were very kind). The lack of elevator was a bit inconvenient so if you have accessibility needs maybe keep this in mind. But I would stay here again!

Clean room, really nice staff and a breakfast buffet with a lot of delicious things. The only thing that I did not realize when I booked is that they don't have an elevator, and the front desk is on the second floor, which is challenging when you have heavy suitcases.

The pros: The hotel is located super close to the bus stations and the train station. It is also within walking distance to the Old Town and the lake. The bathroom was renovated and the room was a good size. Stayed on the first floor in a double room; room with a double bed. The cons: The area near the hotel at night was a bit seedy. Many homeless people congregated near bus stations. The hotel staff is not very helpful or friendly. Except for one gentleman, working late at night, named Bunjamin. He was very polite and willing to provide ideas for things to do. The hotel is a bit old and the cleaning staff could do a better job. I would recommend for a quick stay without too many expectations.

The property was quaint and well situated. Unfortunately our first room had a very foul smell. We asked to be moved and were accommodated quickly. Parking on street for offloading and paid parkade wasn't too far away. Older property and limited amenities but served the purpose; clean and safe.