Desarts Hotel

The staff were very good

The room was smelling of cigarette smoke

The staff was very polite and helpful. Other than room issues, the facility was very clean. When we shared photos of the bathroom mold in room 402 the manager agreed to assign us a different room. The hotel was very quiet and secure. Very positive experience with all staff members. We had booked a second larger rooms for friends and it was much nicer, cleaner and had a shower door.

We booked through bookings.com and had a room with significant mold growth on the ceiling of the bathroom, the AC controls were unreliable. The mold covered at least one square meter of the ceiling. as well as black mold in the tile grout. Even the new room had black mold in the tile grout. It probably would not be so bad if the exhaust fan was not controlled by the light controller and all power removed when the room key withdrawn from the doorway holder. There was damage to the walls from something being removed, but this was cosmetic. The desk chair was disgusting. There were stains of what I hope were spilled food but could have been bodily fluids. The lack of a shower curtain left the bathroom very we and probably aggravated the mold issue.