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The Guesthouse by the Hey Hotel

Superior Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Double Room | Bathroom | Towels

Standard Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Family Quadruple Room | Bathroom | Towels

Family Quadruple Room | In-room safe, soundproofing, iron/ironing board, free WiFi

7.8Good

(366 Ratings)

"We had a pleasant stay at the Hey Hotel. The staff were welcoming and very helpful (especially PASCHAL, Andrew and Olivier). the room was clean and comfortable. The only thing I would suggest is addin..."

Jane Marie

Don't miss out! Price and availability may change

7.8 / 10.0

Good(366 Ratings)

Hotel in Interlaken

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, Family friendly and more

About this hotel

Central hotel with a restaurant connected to a shopping center in Interlaken
This hotel features a restaurant, a bar/lounge, and free use of bicycles. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
The Guesthouse by the Hey Hotel offers 60 accommodations with safes and fans. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include bathtubs or showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at The Guesthouse by the Hey Hotel

Internet / Wifi

Family friendly

Map of Interlaken

city location on map

Nearby attractions

Thrill Walk, Birg

Bern, Dählhölzli + BärenPark Zoo

First Cliff Walk presented by Tissot

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

7.8Good

(366 Ratings)

"We had a pleasant stay at the Hey Hotel. The staff were welcoming and very helpful (especially PASCHAL, Andrew and Olivier). the room was clean and comfortable. The only thing I would suggest is addin..."

Jane Marie

Don't miss out! Price and availability may change

$$$$

7.8 / 10.0

Good(366 Ratings)

Hotel in Interlaken

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, Family friendly and more

Map of Interlaken

city location on map

Nearby attractions

Thrill Walk, Birg

Bern, Dählhölzli + BärenPark Zoo

First Cliff Walk presented by Tissot

Available Rooms

About this hotel

Central hotel with a restaurant connected to a shopping center in Interlaken
This hotel features a restaurant, a bar/lounge, and free use of bicycles. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
The Guesthouse by the Hey Hotel offers 60 accommodations with safes and fans. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include bathtubs or showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Internet / Wifi

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

7.8 / 10.0

Good(366 Ratings)

2.0 / 10.0

Overall okay but as we came back from doing outdoor activities and wanted to take a shower at night we discover we did not have hit water. We aproch the reception and they said I large group of Asians arrived and probably used it all. No maintenance worker on site.

3.0 / 10.0

Room was just average. Very little space on one side - my preferred sleeping side. No tea or coffee machine and starting to look a little tired. Reception staff were very helpful on arrival and resolved an issue as room only had Swiss plug sockets and I was unable to use my europlug adaptors. Location is good being just a 5 minute walk from Interlaken West station and fine for getting to the most likely places a traveller would use.

4.0 / 10.0

So if I was to judge the first room we were supposed to stay in it was awful! Though cute, the room smelled like a used litter box and unbreathable. I told the front desk and they said they'd send a maid to fix the issue while we went out. Came back, front desk said the problem was fixed and was because the room had been empty for a couple nights. Mmmm. No. Went to room, still reeked.

3.0 / 10.0

Room was good but bathroom was small. Great location’ Staff was very helpful and friendly!

4.0 / 10.0

Location close to transport and fun sho

8.0 / 10.0

The room service didn't clean the room even once during the 5 days stay even when reminded on the front desk. Location is great though for commute, grocery and restaurants.

10.0 / 10.0

We had a pleasant stay at the Hey Hotel. The staff were welcoming and very helpful (especially PASCHAL, Andrew and Olivier). the room was clean and comfortable. The only thing I would suggest is adding better lighting in the loft area. Overall, a great experience and we would stay there again.

8.0 / 10.0

The hotel is clean and convenient to transportation. The onlh thing we are not prepared was there is no air condition inside the room.

6.0 / 10.0

It was hot summer and room didn’t have AC

10.0 / 10.0

At first, I thought we were at the wrong place! It doesn’t look like the typical hotel that we know and the building is old. We were welcomed with a vintage elevator. Our kids were scared to get in but honestly, it was a different but kinda fun experience. When we arrived their lobby was a mess! There were boxes everywhere. The lady receptionist was very nice and accommodating. Since we arrived a little early, she let us store our luggage so we can explore while waiting for our room to be ready. After few hours, we went back to check in, and wow! What a surprise! It’s like a different hotel. It was organized and clean! When we got our keys and enter our room,

8.0 / 10.0

The location of the hotel is in a great area, located in the heart of the city. Everything close by. The rooms on the other hand were tiny and the beds were uncomfortable.

6.0 / 10.0

The property has no air conditioning and therefore unpleasant on the 30 plus degree days. Walk in bath / shower was slippery and unsafe. Suggest anyone over 60 avoid the place. No love in this place by management.

6.0 / 10.0

The Guesthouse lacks the amenities of the main hotel. Our room lacked a coffee maker and or tea kettle, leaving us unable to make coffee. The hotel provided a small coffee urn, but it was empty by 8:30 AM and not refilled. The bed was uncomfortable, with only one small pillow per guest. Additionally, there was no air conditioning, and leaving the windows open made the room noisy and lacked privacy due to the rooms directly across the narrow street. Overall, I would not recommend this place and would not pay the price for a 4-star hotel when it is more akin to a 2-star establishment.

8.0 / 10.0

The location was ideal for our stay

8.0 / 10.0

Good hotel in the center of the city.

5.0 / 10.0

Internet seemed off and on. No air conditioning but sooo glad there was a fan

3.0 / 10.0

We stayed at the Hey Hotel in Interlaken in mid-August and booked three quadruple rooms for our family. The location is excellent, right in the heart of town, and the service was very good—staff were friendly and helpful throughout our stay. However, the rooms were extremely hot during the summer. While fans were provided, they weren’t sufficient to make the rooms comfortable, and the lack of a fridge or cooler made it even more challenging, especially for a family. Despite the great service, the heat made our stay difficult. We would not recommend this hotel during the summer months. I do not recommend this place and will not book it unless there is AC in the room.

6.0 / 10.0

This property is all about their location close to train, stores and places to eat.. Nice facilities overall but the value is kind of poor for the high cost. If we were to do it again we would stay in another smaller town nearby.

8.0 / 10.0

We understood the main differences between the guest house and the hotel before we went. Guest house doesn’t have hvac and room food get warm and humid without window open. We didn’t get bugs in the room though. The 4 bedroom apartment was adequate for us but being top level with upper beds where there was a slanted ceiling led to bumping heads a few times. Good for small children but not adults. However stairs were very narrow. Ideal a good stay and very conveniently located with lots of options all around.

10.0 / 10.0

We stayed here for 2 nights in the height of August - 3 of us in a family room (2 single beds downstairs and 2 on an upstairs mezzanine). There is no air conditioning but there were 2 fans, which were adequate. The room is very clean and very convenient for walking to the bus stop (which is free with a card from the accommodation) and only 10 mins walk from the railway station. Not a cheap place to stay - but nowhere is in Interlaken. Breakfast costs 25 Swiss Francs per person (which we did not try). Beds were very comfortable. Internet access was good (and free). Staff were very helpful, lending us an electric adaptor as our normal European one didnt match Swiss sockets. It would be good if a kettle was provided in the room. Overall we'd recommend this place to stay.

8.0 / 10.0

Good location easy access to train station..but needs a bigger fan atleast room a bit warm

10.0 / 10.0

Great!

3.0 / 10.0

Poor service, problem with key access - 3x faulty, not so friendly environment, reception service could be improved

4.0 / 10.0

Trying to get to the hotel to park was awful and quite confusing. Thank goodness for a very gracious front desk employee who helped me.

8.0 / 10.0

Received an upgrade. Room was okay. This is a budget hotel but we were only there for one night.

8.0 / 10.0

We were upgraded to a higher floor. No view though. No AC. fan provided Breakfast was grossly expensive. 5 stars to the staff. Super welcoming and helpful. Discount on parking

10.0 / 10.0

Neatly maintained

2.0 / 10.0

No air conditioning no kettle or even basic water facilities in the room. Was more like bagpacker hostel. Not worth the money spent

6.0 / 10.0

Old facility, old too soft mattress, shower too small for showering, no amenities, no ac

1.0 / 10.0

Do not stay in this hotel. The room is HOT HOT HOT!!!

4.0 / 10.0

Front Desk was being very accommodating as I needed a room with HVAC in mid June during a heat wave and it was available where they allow me to change from the guest house to the main hotel.

8.0 / 10.0

Parking was not easy; often parked in by other vehicles. No AC and quite hot days we were there; however, location was good for us

8.0 / 10.0

Near interlaken West, excellent bus system that is free locally. Clean. Will be hot if it’s a warm night! Just has a fan.

8.0 / 10.0

Clean room

6.0 / 10.0

The property was great. Convenient location. However, it was extremely hot in the room. We had to ask for additional fans which did not do a whole lot to cool it down. If you are staying when it is cool outside, then this is a perfect location.

5.0 / 10.0

We had a speedy checkin with welcoming reception staff. The hotel location was ideal for our short stay in Interlaken. The room was basic but comfortable and clean. Although the rooms are not air-conditioned we appreciated the provision of a fan in the room. We're happy to recommend based on our experience.

8.0 / 10.0

Room was clean

6.0 / 10.0

The hotel was nice got very hot and only supplied a fan. Overall location was good.

4.0 / 10.0

No hot water or coffee maker in the room

6.0 / 10.0

Overall okay. Just lack of some facilities and need to get from another hotel building.

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