Bakan - Sainte Catherine

Amazing value for money!! The apartment was much bigger than expected!!

Self checkin was a hassle There was some hassles in getting to the room since there wasnt any reception or due to same day booking .

Amazing. Clean. Nice. Good location. W

Unfortunately, I left with mixed feelings about our stay. Before arriving, I wish the check-in instructions had been clearer. The property was difficult to locate because there was very little signage, and finding the entrance was confusing. Our first impression of the building was disappointing. There was garbage and several empty liquor bottles outside, and the lobby had an unpleasant odor and appeared to need better upkeep. Throughout our stay, we never saw anyone at the front desk, so getting assistance always required a phone call. The biggest issue was the crib we requested for our baby. I requested it through Expedia several months before our stay, but it wasn't in the room when we arrived. After calling, I was told it would be delivered shortly. We waited several hours, only to be informed around 10:00 p.m. that it wouldn't be available until the following day. Traveling with a baby, this was extremely stressful and disappointing. The apartment itself, however, was beautiful. It was clean, modern, spacious, and had very comfortable beds. The location was also excellent, with restaurants, shops, and attractions all within walking distance. Overall, the apartment and location were great, but better communication before arrival, cleaner common areas, more visible staff, and better follow-through on guest requests would make a significant difference.