Casona La Recoleta

Helpful staff and yummy breakfast

Staff was wonderful and anticipated any needs. The refrigerator was stocked with breakfast which actually was more convenient for us due to our early departure. The location is within walking of many restuarants and shops. Would recommend this hidden gem

Clean rooms. Full breakfast delivered to the room along with a basket of assorted fruits and breads in the room all day.

Casona La Recoleta is a wonderful place to stay at Cusco. My spouse became ill from the altitude sickness upon arrival. The staff immediate tested her blood oxygen level and offered an emergency oxygen tank to relieve her symptoms. My spouse kept on and off the oxygen without success of bringing her blood oxygen level up on her own. We ran out of the oxygen in the middle of the night, and the 24-hr onsite staff helped with another tank while I was trying to book a flight to get us down to Lima in the morning. The staff told me to bring the oxygen mask and seek medical help at the airport. Indeed, her blood oxygen level dropped quickly again once we arrived at the airport. We were able to get medical assistance at the airport and the doctor was able to release her with wheelchair assistance to board the flight. The situation was very dangerous and scary. I cannot imagine how bad this could be if it was because of their immediate assistance. Although I did not spend much time at the property, I can attest to its care for its guests. Also, the water pressure was strong with sufficient hot water for shower. They sent a huge basket of fresh fruits, and leave breakfast ingredients (eggs, cheese, milk) in the fridge. You may ask them to start the wood burning fireplace at 8pm. Very cute and quaint place! 100% recommended!