Lumen Bangkok Srinakarin

If you want to stay near the airport and train marker, this is a good location with shopping centres within easy access. Save one go night market is super nearby as well. The bad thing is: the air con can be pretty irritating and disrupting to bedtime. It will auto on and off its air circulation and is pretty loud. The beds are not exactly the best but doable.

Hotel is very nice with very good air cindition. Staff are friendy and will definaitely return back.

Feel like home

I experienced a serious health and safety issue during my stay at this hotel. In the morning, I noticed a faint chemical odor entering my room. Within a few minutes, the smell became much stronger and started to fill the kitchen and living room area. The odor was clearly chemical in nature and became overwhelming very quickly. I immediately called reception to ask whether something was happening on my floor because a strong chemical smell was entering my room. The receptionist initially told me that nothing was happening but said he would send someone to check. After about 10 minutes, no one came to the room. During this time the smell continued to intensify and became very difficult to tolerate. I called reception again and explained that the odor was getting stronger and asked whether someone was coming to assist. At that point, the receptionist told me that no one would be coming and apologized, stating that something was in fact happening on my floor and that he was trying to find another room for me. I asked if a mask could be sent to my room because the fumes were becoming extremely strong. I waited an additional 20 minutes and no one arrived with a mask or any assistance. At that point, the smell had become nauseating and I felt it was unsafe to remain in the room any longer. I quickly packed only my essentials and left. When I stepped into the hallway, I noticed that the entire floor appeared to be vacant. Several doors were open and there were no other guests present. The chemical smell throughout the hallway was extremely strong. When I went down to the lobby and informed reception how severe the odor was, I was then told that the smell was coming from paint thinner being used in the room next to mine and that I was the only guest staying on that floor. Despite knowing that strong paint thinner fumes were present, the receptionist asked me to return to my room and wait there for a couple of hours until another room would be ready. Because of the strength of the fumes, I did not feel it was safe to remain in the room and instead waited in the lobby. Once another room became available, I was told that I could go back upstairs and pack my belongings from the original room and move them to the new one, which again required returning to the same floor where the paint thinner fumes were present. Throughout the entire situation, there appeared to be very little awareness or urgency from staff regarding the potential health risks of chemical fumes. At no point did staff take steps to ensure my safety or provide protective equipment. The only compensation offered after this incident was a 500-baht in-room dining credit. Considering the seriousness of the chemical fumes and the lack of an appropriate response from staff and management, the handling of this situation was extremely disappointing and concerning from a guest safety perspective. I strongly recommend that the hotel review its safety procedures and staff training to ensure that guests are not placed in similar situations in the future.