Holiday Inn Express & Suites Siloam Springs by IHG

We had a great stay, except The breakfast was just a little dissapointing. The breakfast had lots of great options, but when we arrived before 9 (breakfast was over at 9:30, there were a few options missing. They no longer had and milk, The hot water for the oatmeal was gone, and the super cool pancake maker was out of batter. Also, the breakfast servers were MIA, so The front desk lady was very helpful, and came to help. She did get some hot water and the pancake batter which took about 10 minutes. However, when the breakfast server did arrive, she said they did not have any more milk. They were completely out. So no cereal for my kids. There were many other options, so they survived, but they were a bit disappointed. Besides that our stay was very nice, and the beds were very comfy.

Breakfast was great. Having coffee in lobby 24/7 was very nice. Staff was great!

Super clean

Room was clean. Staff friendly. Good breakfast

Clean

Nice newer property. The staff were friendly & helpful. Very convenient location to many dining options. The rooms & beds were very comfortable & clean. Shower was wonderful.

Expensive

New, clean hotel. Staff was friendly and helpful!

Check in was super easy, the room was spotless, the bed was so comfy and breakfast was very good with lots of options. I will definitely stay here again.

Like the breakfast choices. Personnel were helpful,

Overall stay was great. The issue was our room was not thoroughly cleaned beside the beds and under the desk, we found cutlery/silverware. Everything else in the room was clean and comfortable

Everything was great, but the bed was not definitely need new bed

Comfortable beds, good breakfast, very clean.

The halls in the room areas need to be vacuumed daily. I will commend them for keeping the trash cans in the halls emptied continuously.

The first room they assigned us. The main door would not lock and we had to change rooms right off the bat. In the next room. The bathroom sink was clogged. The shower is so slippery. I fell down. It needs to have either rubber mats or rubber stickers on the floor of the tub. There were no protective rails to hold onto while showering. It was very dangerous. We were finally given a shower chair and since we were staying three days, we went and purchased a rubber tub mat, which cost us $15. The bedspread had two holes on the top. The carpeting in our room and the halls were never vacuumed the entire three days we were there. The same debris remained on the floor every day. I will say the food service in the breakfast area was excellent, had a great selection of food choices and the area was very clean, the servers did an excellent job of keeping it full and clean. the main lobby was organized and clean. The service staff was helpful however, most did not speak English and did not understand what we were trying to say, however they were very pleasant and did the best they could. The pool area was very clean and kept well stocked with towels. The front desk staff were also very helpful and friendly. Did their best to address all requests etc. The area is safe and outside is well maintained had several nice seating areas to enjoy weather permitting. Facility is very close to many dining and food services. I would recommend this hotel for booking.

The door to the room was not completely shut which is a safety hazard

Parking was a little difficult due to some trailers that are taken up several spaces, but it was a busy night and I understand that can happen but other than that, it was OK and really everything was pretty nice. Is a good stay.

Rooms were clean but the Entrance, breakfast and seating area are under construction, also the gym was closed for our whole stay which was not mentioned on website or told to use upon booking. The breakfast was not good. The breads and bagels were stale, cream cheese was not good.

Upon arrival, there was construction in the hotel and wasn't sure if we were in the right place. There wasn't anyone behind the counter and no bell to ring. Hotel allowed us to check in 30min early, but had to do a room switch because there was a family of gnats in the bathroom sink but otherwise clean. Small complaint is they we're doing late night painting and had all the first floor doors open at 10pm, which was a little concerning for safety reasons.

Clean and comfortable.

They are clearly renovating, but my room was clean, and my bed was comfortable.

There was an alarm clock set and it went off at midnight and woke us all up. Had to call the front desk because we couldn't figure out how to turn it off. The front desk person couldn't figure it out either. It went off the second night as well. I won't stay here again.

Receptionist was not very professional. She also seemed to have difficulty processing our information. Not a lot of parking options available. Bed was not very comfortable. It was definitely overpriced!

Although it’s being renovated, the noise level at this hotel was worse than I’ve had in years. Groups of teens were allowed to run up and down the halls late at night, screaming, clapping their hands and knocking on doors. They leaned against my door and hollered and banged on neighboring doors as late as midnight. Worst experience I’ve had in years.

Room was great and the hotel was very clean and the breakfast was very good

If we ever came back again, this is where we would stay. Very polite and accomodating.

The free breakfast was the best I have ever had and it was very clean and monitored when something was needing to be refilled.

Great service

Great place to stay. Convenient location. We’ve stayed here before and enjoyed it.

Fantastic stay!!!

The hotel is set back from the highway. It’s clean and quiet. Nice sidewalks to walk to close by places.

It was our first time staying in the area. Very clean facility, polite and helpful staff, and good breakfast. Breakfast was served until 9:30 and was kept warm and constantly refilled if needed. The pool and hot tub was clean and perfect. It wasn’t noisy and didn’t cost a lot of extra money to have our dog with us, which I was very thankful for. We would definitely stay here again if we are in the area.