"Wonderful place to stay!! Absolutely clean! People that work there are amazing!! Friendly and very helpful!! The hospitality is on top level!!
Very close to Zocalo, where everything is!!!
The food i..."
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Includes essentialsPool, Air conditioner, Internet / Wifi and more
About this hotel
Adults-only hotel with a full-service spa and a 24-hour front desk Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar, and a business center. Flor de Mayo Hotel & Restaurant - Adults only offers 24 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels.
Bathrooms include showers. This Cuernavaca hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Amenities at Flor de Mayo Hotel & Restaurant - Adults only
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
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Top rated by guests
8.0Excellent
(145 Ratings)
"Wonderful place to stay!! Absolutely clean! People that work there are amazing!! Friendly and very helpful!! The hospitality is on top level!!
Very close to Zocalo, where everything is!!!
The food i..."
Adults-only hotel with a full-service spa and a 24-hour front desk Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar, and a business center. Flor de Mayo Hotel & Restaurant - Adults only offers 24 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels.
Bathrooms include showers. This Cuernavaca hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Garden
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
Ratings and reviews
8.0 / 10.0
Excellent(145 Ratings)
10.0 / 10.0
Wonderful place to stay!! Absolutely clean! People that work there are amazing!! Friendly and very helpful!! The hospitality is on top level!!
Very close to Zocalo, where everything is!!!
The food in the restaurant is purely delicious!!!
If we come back to Cuernavaca, there is not a doubt that we will stay at Flor de Mayo again!!!
10.0 / 10.0
Hello
6.0 / 10.0
The rooms are spacious, comfortable and clean. Everything is quite new, a bit tacky but not overwhelming.
The problem is the staff, they can’t seem to make an extra effort to make you comfortable or solve a situation. Even with the simplest things. They offer early check in, with a cost, but because there was a large group asking for it they decided to cancel it for everyone.
We were going to a wedding and instead of facilitating our stay we had to change clothes in a restroom at the wedding venue, stash our luggage in the car and check in the hotel at 11pm. They could have had larger profits but could not make an effort to accommodate us.
At breakfast the waiter was very polite but unable to make a simple request to serve the whipped cream on the side instead of on top of the bread.
Overall our stay was nice but it could have been great. Lots of people go to Cuernavaca for weddings. I hope their service and flexibility improves.
10.0 / 10.0
Excelente!
8.0 / 10.0
A
6.0 / 10.0
Not a 4 star hotel
10.0 / 10.0
I liked that it was close to almost everything
10.0 / 10.0
I liked that it was close to almost everything
2.0 / 10.0
There was not water, no air conditioning control and the staff service was really poor. The room was not ready on time. Way too expensive for what it has to offer.
2.0 / 10.0
There was not water, no air conditioning control and the staff service was really poor. The room was not ready on time. Way too expensive for what it has to offer.
4.0 / 10.0
Pictures are misleading. It's crammed up a small street with lots of graffiti outside. Granted not totally their fault how the surrounding streets are. Reception is shabby. Room was ok. No water or drinks in the fridge. Couldn't access the AC unit behind a wooden unit it was housed in.
We came back from a night out about 2am to the hotel totally locked up. There was no doorbell or way to alert anyone. We called three times to try to get in. The first time the guy told us we were in the wrong place. Finally after bashing on the metal doors someone came and let us in. For the price it's not worth it. Paid the same for the Hyatt Regency in Polanco.
4.0 / 10.0
Pictures are misleading. It's crammed up a small street with lots of graffiti outside. Granted not totally their fault how the surrounding streets are. Reception is shabby. Room was ok. No water or drinks in the fridge. Couldn't access the AC unit behind a wooden unit it was housed in.
We came back from a night out about 2am to the hotel totally locked up. There was no doorbell or way to alert anyone. We called three times to try to get in. The first time the guy told us we were in the wrong place. Finally after bashing on the metal doors someone came and let us in. For the price it's not worth it. Paid the same for the Hyatt Regency in Polanco.
3.0 / 10.0
First of all, I want to say that there are many great parts of this hotel. The people who work there are friendly, fast and responsive to any requests. The rooms and landscaping need a little love, but all common spaces are clean. The pool and seating areas are not terribly comfortable; metal furniture with no cushions, the umbrellas are ripped and the plants are a little overgrown. The pool was clean and warm and the waiter was very attentive. The room was quiet and after a little help with the a/c it worked well. Water pressure in the shower was the BEST. The location is a 10 minute walk from the main plaza. With a little maintenance and care this is a very lovely hotel.
3.0 / 10.0
First of all, I want to say that there are many great parts of this hotel. The people who work there are friendly, fast and responsive to any requests. The rooms and landscaping need a little love, but all common spaces are clean. The pool and seating areas are not terribly comfortable; metal furniture with no cushions, the umbrellas are ripped and the plants are a little overgrown. The pool was clean and warm and the waiter was very attentive. The room was quiet and after a little help with the a/c it worked well. Water pressure in the shower was the BEST. The location is a 10 minute walk from the main plaza. With a little maintenance and care this is a very lovely hotel.
4.0 / 10.0
Cozy and nice, service was excelente
4.0 / 10.0
Cozy and nice, service was excelente
5.0 / 10.0
They were very accommodating. The staff opened up the pool area for us after we returned from a late dinner. We were able to enjoy a bottle of wine up there. It was romantic
5.0 / 10.0
They were very accommodating. The staff opened up the pool area for us after we returned from a late dinner. We were able to enjoy a bottle of wine up there. It was romantic
8.0 / 10.0
Property was delightful , pool was warm , missing a few things in room , microwave , kettle but the staff supplied what was missing in service , owner (manager) was very helpful in always , enjoyed very much
8.0 / 10.0
Property was delightful , pool was warm , missing a few things in room , microwave , kettle but the staff supplied what was missing in service , owner (manager) was very helpful in always , enjoyed very much
2.0 / 10.0
Never staying in this hotel again. I booked a "Jr Suite" which is definitely not a suite. So this is deceiving from the start. The room has a horrible bathroom with a shower that only has a curtain and a floor that is 4 inches below the bathroom floor, so the water splashes everywhere. This looks extremely poor.
Service is good when there is service. We were in the pool on Saturday morning and no one was there to get us food/drinks. One guy passed by and said somebody would be with us shortly. 20 minutes passed and I decided to call the hotel (the pool is in the rooftop, the lobby is on the bottom floor). They said they would send someone immediately. Another 5 minutes went by without anyone showing up. I then called a second time and complained. Finally, someone showed up and took our order. 5-10 minutes later, another waiter arrived with our food/drinks, but received a radio or phone call and proceeded to take the call without handing us our food/drinks until I asked him to a couple of minutes later.
I also booked an 80 minute massage that ended up being 120 minutes. This would normally be a good thing (I got 120 for the price of 80), but this miscalculation made me late to an important commitment (a wedding).
I asked if they could iron a shirt, and they gave me an iron but no ironing board.
The WiFi in the hotel is suuuuper slow.
The only great thing this hotel has is a waiter named Eduardo (Lalo). His service was great.
2.0 / 10.0
Never staying in this hotel again. I booked a "Jr Suite" which is definitely not a suite. So this is deceiving from the start. The room has a horrible bathroom with a shower that only has a curtain and a floor that is 4 inches below the bathroom floor, so the water splashes everywhere. This looks extremely poor.
Service is good when there is service. We were in the pool on Saturday morning and no one was there to get us food/drinks. One guy passed by and said somebody would be with us shortly. 20 minutes passed and I decided to call the hotel (the pool is in the rooftop, the lobby is on the bottom floor). They said they would send someone immediately. Another 5 minutes went by without anyone showing up. I then called a second time and complained. Finally, someone showed up and took our order. 5-10 minutes later, another waiter arrived with our food/drinks, but received a radio or phone call and proceeded to take the call without handing us our food/drinks until I asked him to a couple of minutes later.
I also booked an 80 minute massage that ended up being 120 minutes. This would normally be a good thing (I got 120 for the price of 80), but this miscalculation made me late to an important commitment (a wedding).
I asked if they could iron a shirt, and they gave me an iron but no ironing board.
The WiFi in the hotel is suuuuper slow.
The only great thing this hotel has is a waiter named Eduardo (Lalo). His service was great.
2.0 / 10.0
The hotel itself is quite nice, and as a whole the staff are very friendly and helpful. However, the service during checkin is the worst we have ever encountered. The checkin process took more than an hour as they had only allocated one room to our reservation even though we booked 2 under the same reservation and it was clearly set out in the hotels.com confirmation. Instead of trying to find a solution and be apologetic about the situation, they argued with us for close to an hour saying they had received a cancellation (this was for alternative dates as we pointed out). As the hotel was full, they had to provide us with a room from someone who had not turned up yet (it was only 6pm). This solution would have been fine if they indicated the room was a lower class of room (and cheaper) than what we had booked. However, they initially presented us with the higher tariff until we queried what type of room it was and obviously asked for the lower corresponding price. While they did allow our dog to stay free of the normal surcharge as a consolation, this was not offered until after we had completed the checkin process and was the first and only apology provided.
2.0 / 10.0
The hotel itself is quite nice, and as a whole the staff are very friendly and helpful. However, the service during checkin is the worst we have ever encountered. The checkin process took more than an hour as they had only allocated one room to our reservation even though we booked 2 under the same reservation and it was clearly set out in the hotels.com confirmation. Instead of trying to find a solution and be apologetic about the situation, they argued with us for close to an hour saying they had received a cancellation (this was for alternative dates as we pointed out). As the hotel was full, they had to provide us with a room from someone who had not turned up yet (it was only 6pm). This solution would have been fine if they indicated the room was a lower class of room (and cheaper) than what we had booked. However, they initially presented us with the higher tariff until we queried what type of room it was and obviously asked for the lower corresponding price. While they did allow our dog to stay free of the normal surcharge as a consolation, this was not offered until after we had completed the checkin process and was the first and only apology provided.
5.0 / 10.0
I highly recommend staying at this hotel! I was amazed in seeing it once we entered. The room was comfortable and spacious. Every staff member treated us kindly and made us feel welcome. The location is ideal, about 10 minutes from the main center of Cuernavaca. We used the rooftop pool which was relaxing after a day of walking in the town. The dinner that was included was delicious. What an experience! I enjoyed every single plate served. I would stay again here if I had the chance.
5.0 / 10.0
I highly recommend staying at this hotel! I was amazed in seeing it once we entered. The room was comfortable and spacious. Every staff member treated us kindly and made us feel welcome. The location is ideal, about 10 minutes from the main center of Cuernavaca. We used the rooftop pool which was relaxing after a day of walking in the town. The dinner that was included was delicious. What an experience! I enjoyed every single plate served. I would stay again here if I had the chance.
10.0 / 10.0
This hotel is beautiful. I love the central patio, it was so beautiful and relaxing with all of the plants. The view from the pool and roof top deck is stunning. The staff was all very helpful and the food delicious. We had a wonderful stay at Flor de Mayo. I wish we had stayed longer.
10.0 / 10.0
This hotel is beautiful. I love the central patio, it was so beautiful and relaxing with all of the plants. The view from the pool and roof top deck is stunning. The staff was all very helpful and the food delicious. We had a wonderful stay at Flor de Mayo. I wish we had stayed longer.
8.0 / 10.0
The personnel at flor the mayo are very courteous and go out of their way to satisfy your needs.The food at he Restaurant is good and the waiters are excellent.
The air conditioning system is not very good in The room we stayed at, but it was not too hot. Personally I like colder when I sleep.
8.0 / 10.0
The personnel at flor the mayo are very courteous and go out of their way to satisfy your needs.The food at he Restaurant is good and the waiters are excellent.
The air conditioning system is not very good in The room we stayed at, but it was not too hot. Personally I like colder when I sleep.
10.0 / 10.0
The staff is one of the best I encountered. Nice, responsive, and cheerful. They went out of their way to help us.
10.0 / 10.0
The staff is one of the best I encountered. Nice, responsive, and cheerful. They went out of their way to help us.
1.0 / 10.0
The hotel wants to be a night club and have loud music and little to no patrons at the night club. Do to this fact, we were not able to sleep and needed to be up early the next day. Very unfortunate situation. If you want to sleep, don't stay here.
1.0 / 10.0
The hotel wants to be a night club and have loud music and little to no patrons at the night club. Do to this fact, we were not able to sleep and needed to be up early the next day. Very unfortunate situation. If you want to sleep, don't stay here.
4.0 / 10.0
The hotel advertised having a gym. They do not have it. I do not understand how this is a personal insult or profanity. This is false advertising.
4.0 / 10.0
The hotel advertised having a gym. They do not have it. I do not understand how this is a personal insult or profanity. This is false advertising.
5.0 / 10.0
Very nice hotel, amenities and service.
Only complaint is that room maybe felt a bit small and the cunstruction of the shower was a bit vulnerable to flooding out.
Everything else all good
5.0 / 10.0
THEY LIED ABOUT HAVING A GYM. IT'S NOT IN YOUR QUESTION. OTHERWISE STELLAR, HAVE THEM PUT CORRECT INFORMATION ON THE SITE. Sorry don't typically blast feedback in capital letters, but come-on, look at your own add they have, and there is a yoga mattress and two dumbles under the staircase. Good people, might go back, but big no-no on lying.
5.0 / 10.0
Very nice hotel, amenities and service.
Only complaint is that room maybe felt a bit small and the cunstruction of the shower was a bit vulnerable to flooding out.
Everything else all good
5.0 / 10.0
THEY LIED ABOUT HAVING A GYM. IT'S NOT IN YOUR QUESTION. OTHERWISE STELLAR, HAVE THEM PUT CORRECT INFORMATION ON THE SITE. Sorry don't typically blast feedback in capital letters, but come-on, look at your own add they have, and there is a yoga mattress and two dumbles under the staircase. Good people, might go back, but big no-no on lying.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Flor de Mayo Hotel & Restaurant - Adults only. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Flor de Mayo Hotel & Restaurant - Adults only. Enjoy the water!
Is Flor de Mayo Hotel & Restaurant - Adults only pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Flor de Mayo Hotel & Restaurant - Adults only?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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