Arco Barcelona Hotel

We absolutely loved our stay at Hotel Lugano Barcelona. The staff, particularly Jay, were incredibly friendly and helpful - he was always on hand to answer our questions and shared some local tips. When we had to change our plans and extend our stay, they accommodated us in the same room, making it a breeze. The breakfast spread was fantastic, with loads of options to start our days off right. The hotel's location is hard to beat - super close to the metro, making it easy to explore Barcelona. And the area's really quiet, which was a nice surprise. The room was immaculate, and the housekeeping team did a great job. Everything was just so comfortable and well-maintained. A great balance of quality and affordability. Big thanks to Jay and the team. We'll definitely be back, and can't recommend you enough!

We lover it so much we booked an extra night. We can’t wait to return!!

We stayed at this hotel for about 5 nights and overall had a really good experience. Check-in was smooth, and the staff were friendly and welcoming. We don’t speak Spanish, but they communicated with us in English without any issues, which we really appreciated. We arrived quite early on the day of check-in, and they were kind enough to accommodate a 4-hour early check-in, which was amazing and very appreciated. It took about 45 minutes for them to prepare the room, and they also offered free luggage storage while we waited. The breakfast buffet costs €14 per person per day, which we didn’t try. Our room had a small fridge, and the bathroom and shower were clean. Towels were provided, and housekeeping was done every morning for free, which was great. The room itself was a good size. We requested a higher floor and a larger bed, and both were accommodated at no extra cost. There was also a TV, though we didn’t use it. Our room was on the 7th floor and faced the main street, with a nice view of the hill and the art museum. The biggest downside was that our room was right next to the facilities/equipment room. Every morning around 8 am, staff would take out cleaning equipment, which could be quite noisy and wake us up. It would’ve been nice to have at least a kettle or a small microwave in the room. Every night, I had to go down to reception to ask for hot water. One night, I was given two glasses of hot water, which unfortunately burned my hand while carrying them back to the room. On another night, they gave me a hot water flask instead. On a positive note, there were always small sweets on the reception counter, which was a nice touch. The hotel felt safe, and access seemed well controlled—no random people hanging around. The location is a big plus: close to many attractions but still away from the more chaotic areas. Most places are within a 20-minute walk. There’s also a bus stop and a metro station less than 3 minutes from the hotel. The bus route is very convenient and takes you to many parts of the city easily. Airport buses (lines 46 and 49) are also within a 15-minute walk, which was a bonus. One thing to note: the neighborhood directly behind the hotel is an area you might want to avoid. It’s still safe, but it has many non-Spanish stores and felt less pleasant to walk through. You might come across some unusual shops and people. That said, within 3–5 minutes of the hotel there are a few cafés and pastry shops—we especially loved Ivette’s Coffee. All in all, it was a good stay, and despite a few minor issues, we’d recommend this place.

The hotel needs to do something about soundproofing the rooms. You can hear everything from outside and it is quite disturbing.