"Beautiful and spacious rooms with lot of sun light. Walking distance to almost everything. Excellent dining room for breakfast in the morning and drinks only in the evening. Excellent and fresh breakf..."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Hotel in Tournai with a bar Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and laundry facilities. WiFi in public areas is free. Other amenities include express check-out. Hotel d'Alcantara offers 25 accommodations with safes and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.
Bathrooms include bathtubs or showers. This Tournai hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
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Top rated by guests
8.8Excellent
(227 Ratings)
"Beautiful and spacious rooms with lot of sun light. Walking distance to almost everything. Excellent dining room for breakfast in the morning and drinks only in the evening. Excellent and fresh breakf..."
Hotel in Tournai with a bar Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and laundry facilities. WiFi in public areas is free. Other amenities include express check-out. Hotel d'Alcantara offers 25 accommodations with safes and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.
Bathrooms include bathtubs or showers. This Tournai hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Internet / Wifi
Laundry
Balcony or Patio
TV
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
Ratings and reviews
8.8 / 10.0
Excellent(227 Ratings)
4.0 / 10.0
The receptionist was just the best. Really good and helpful and a lovely person. My only comment is that I thought it was a bit overpriced compared with the 14 hotels we stayed in in France during our road trip. The tap in the bathroom needed tightening up as it was loose in the unit.
The lack of parking was a bit of a pain but we parked ouside and got away with it.
5.0 / 10.0
Wonderful stay. Place is gorgeous, clean, private, lovely. Owner on premises. Amazing breakfast.
6.0 / 10.0
The staff tried to be helpful, and eventually moved me to a better room after I had to complain that there were no light bulbs in the ceiling lights in the corridor outside my room and the wifi did not work. Both of these things were solved when I was moved to another room. Breakfast wasn’t served until 8 am, and I had to leave the hotel with no breakfast to get to my work on time. There was no evening meal available.
10.0 / 10.0
Beautiful and spacious rooms with lot of sun light. Walking distance to almost everything. Excellent dining room for breakfast in the morning and drinks only in the evening. Excellent and fresh breakfast with great options for everyone. 24 hour coffee/ tea/ cappuccino/espresso. And filtered water to drink as much as you want 24 hours a day. Elevator on premises. Nothing fancy but safe and efficient elevator. Excellent staff and great hospitality. Cleaning of rooms bathrooms every day with clean sheets and towels. Very comfortable, we enjoyed our stay greatly. Couple of old game machines and great photographs of Hollywood stars on the walls. Love the decor too.
10.0 / 10.0
Beautiful and spacious rooms with lot of sun light. Walking distance to almost everything. Excellent dining room for breakfast in the morning and drinks only in the evening. Excellent and fresh breakfast with great options for everyone. 24 hour coffee/ tea/ cappuccino/espresso. And filtered water to drink as much as you want 24 hours a day. Elevator on premises. Nothing fancy but safe and efficient elevator. Excellent staff and great hospitality. Cleaning of rooms bathrooms every day with clean sheets and towels. Very comfortable, we enjoyed our stay greatly. Couple of old game machines and great photographs of Hollywood stars on the walls. Love the decor too.
10.0 / 10.0
Lovely staff, clean and spacious room. Great location for local cafes and restaurants. I would happily stay here again
10.0 / 10.0
Lovely staff, clean and spacious room. Great location for local cafes and restaurants. I would happily stay here again
5.0 / 10.0
Excellent hotel, small, kind and professional staff, convenient
5.0 / 10.0
Excellent hotel, small, kind and professional staff, convenient
10.0 / 10.0
Very nice staff
10.0 / 10.0
Very nice staff
2.0 / 10.0
Check in was chaotic, with the reception being crowded; with a noisy pub ball machine taking over the area; residents accessing their own keys behind the desk. The room was tired and poor quality for the money. Noisy at night. We didn’t take breakfast here but found a lovely cafe called Henry’s.
2.0 / 10.0
Check in was chaotic, with the reception being crowded; with a noisy pub ball machine taking over the area; residents accessing their own keys behind the desk. The room was tired and poor quality for the money. Noisy at night. We didn’t take breakfast here but found a lovely cafe called Henry’s.
4.0 / 10.0
Everything was great except there was no air-conditioning which meant a very hot, uncomfortable night’s sleep.
4.0 / 10.0
Everything was great except there was no air-conditioning which meant a very hot, uncomfortable night’s sleep.
5.0 / 10.0
Excellent location, friendly service and great breakfast
5.0 / 10.0
Excellent location, friendly service and great breakfast
2.0 / 10.0
The hotel is very well located and it looks comfortable. The breakfast is great and the staff incredibly nice, gentle and accommodating. I arrived late on a Thursday and I had to self check-in with a code. Everything went very smoothly and the room was exactly was I needed. The day after, due to a minor problem in my room, I was kindly offered an upgrade to a better room, I happily accepted and I am still regret it. This new room was the 117 and it was haunted by a tedious and continuous hum through the whole night. The reception was closed and there was no one there to help me. It was impossible to stay in the room, let alone to sleep. I had to spend the whole night sitting in the bathroom, where the noise was less evident.
I do not understand the reason why they would not keep a member of staff during the night to help with this kind of issues but I may guess it’s to avoid paying for it.
The day after, yesterday, I was moody, tired and with a intense headache caused by the humming that I still have not managed to get rid of. I really felt like asking for a refund, but I didn’t have the strength for it and, besides, the staff was just lovely.
Fellow traveler, do not accept by any chance any kind of upgrade to a new brand room. They do not know what they are offering.
As a piece of advice to the management, I used to work in a hotel and the manager used to spend the night regularly in every new room the hotel offered, to check there were not unexpected noises.
2.0 / 10.0
The hotel is very well located and it looks comfortable. The breakfast is great and the staff incredibly nice, gentle and accommodating. I arrived late on a Thursday and I had to self check-in with a code. Everything went very smoothly and the room was exactly was I needed. The day after, due to a minor problem in my room, I was kindly offered an upgrade to a better room, I happily accepted and I am still regret it. This new room was the 117 and it was haunted by a tedious and continuous hum through the whole night. The reception was closed and there was no one there to help me. It was impossible to stay in the room, let alone to sleep. I had to spend the whole night sitting in the bathroom, where the noise was less evident.
I do not understand the reason why they would not keep a member of staff during the night to help with this kind of issues but I may guess it’s to avoid paying for it.
The day after, yesterday, I was moody, tired and with a intense headache caused by the humming that I still have not managed to get rid of. I really felt like asking for a refund, but I didn’t have the strength for it and, besides, the staff was just lovely.
Fellow traveler, do not accept by any chance any kind of upgrade to a new brand room. They do not know what they are offering.
As a piece of advice to the management, I used to work in a hotel and the manager used to spend the night regularly in every new room the hotel offered, to check there were not unexpected noises.
8.0 / 10.0
Great location, correct price, nice staff, room was small but comfortable, the building is authenti
8.0 / 10.0
Great location, correct price, nice staff, room was small but comfortable, the building is authenti
4.0 / 10.0
A charming hotel with modern accommodations in an ideal location. The staff will go out of their way to please you (if you are a repeat visitor, you will recognize them, they have been working there for years). There is a new section with larger and more modern rooms, but the older section has more charm. A nice buffet breakfast with something for everyone.
4.0 / 10.0
A charming hotel with modern accommodations in an ideal location. The staff will go out of their way to please you (if you are a repeat visitor, you will recognize them, they have been working there for years). There is a new section with larger and more modern rooms, but the older section has more charm. A nice buffet breakfast with something for everyone.
4.0 / 10.0
Lovely hotel, great service and large family room. Would absolutely recommend the hotel. Unfortunately the beautiful town of Tournai was spoilt by horrendous amounts of dog poo. No exaggeration there was dog poo everywhere. Starting from the hotel car park all through the town. It was difficult to look up at buildings and admire views because we had to keep looking at the pavement to check we weren’t standing in any. It was disgusting. There seemed to be no shame with locals just letting their dogs poo on pavements and even in the grassed area round the cathedral. Local people have much to be proud of as the town is lovely so it is a shame that it is spoilt in such a way. I’ve never experienced such a problem elsewhere on my travels.
4.0 / 10.0
Lovely hotel, great service and large family room. Would absolutely recommend the hotel. Unfortunately the beautiful town of Tournai was spoilt by horrendous amounts of dog poo. No exaggeration there was dog poo everywhere. Starting from the hotel car park all through the town. It was difficult to look up at buildings and admire views because we had to keep looking at the pavement to check we weren’t standing in any. It was disgusting. There seemed to be no shame with locals just letting their dogs poo on pavements and even in the grassed area round the cathedral. Local people have much to be proud of as the town is lovely so it is a shame that it is spoilt in such a way. I’ve never experienced such a problem elsewhere on my travels.
5.0 / 10.0
This hotel is around the corner from the towns main square. It is a beautifully rennovated old building. The hotel is very clean, modern and stylish inside. Our room was comfortable. The owner/ manager was very charming at reception when we arrived. The hotel parking is facing the hotel across the road and was very convenient although it's first come first served, we had no problem. A simple but good continental breakfast is served in an attractive dining area.
5.0 / 10.0
This hotel is around the corner from the towns main square. It is a beautifully rennovated old building. The hotel is very clean, modern and stylish inside. Our room was comfortable. The owner/ manager was very charming at reception when we arrived. The hotel parking is facing the hotel across the road and was very convenient although it's first come first served, we had no problem. A simple but good continental breakfast is served in an attractive dining area.
10.0 / 10.0
Excellent position near the centre of the town
Lovely old building and comfortable room
Excellent breakfast included
Friendly English-speaking staff
Good value for money
10.0 / 10.0
Excellent position near the centre of the town
Lovely old building and comfortable room
Excellent breakfast included
Friendly English-speaking staff
Good value for money
4.0 / 10.0
Wonderful staff, asked to carry my luggage as they are still building their elevator. Had a long conversation on the history of the building. Only downside was the bed that was way too soft
4.0 / 10.0
Wonderful staff, asked to carry my luggage as they are still building their elevator. Had a long conversation on the history of the building. Only downside was the bed that was way too soft
5.0 / 10.0
Amazing hotel with perfect location.
5.0 / 10.0
Amazing hotel with perfect location.
10.0 / 10.0
Good hotel, close to town centre. Good breakfast. Friendly helpful staff.
10.0 / 10.0
Good hotel, close to town centre. Good breakfast. Friendly helpful staff.
10.0 / 10.0
The rooms in the hotel were large and very clean, everything that we needed was provided. The staff were very welcoming and helpful. The free breakfast was excellent, and had variety.
WE would certainly stay there again if we were in the area, and would recommend it.,
By the way, we loved the decor.
10.0 / 10.0
The rooms in the hotel were large and very clean, everything that we needed was provided. The staff were very welcoming and helpful. The free breakfast was excellent, and had variety.
WE would certainly stay there again if we were in the area, and would recommend it.,
By the way, we loved the decor.
10.0 / 10.0
Comfortable rooms but lots of stairs.
Very quiet environment
Friendly staff
One the best hotel in Tournai
10.0 / 10.0
Comfortable rooms but lots of stairs.
Very quiet environment
Friendly staff
One the best hotel in Tournai
8.0 / 10.0
We stayed here for one night, arriving late in the afternoon. The receptionist was pleasant and helpful, and the room was comfortable and quiet. The hotl is excellently located in the historic city centre, convenient for walking around the city. The breakfast was fine but once the items from the buffet had been taken, they were not replenished so late guests had not much choice.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel d'Alcantara. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel d'Alcantara pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel d'Alcantara?
We found 4 amenities for this rental. This includes internet / wifi, laundry, balcony or patio, and tv.
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