Tor Park Hotel

I don't normally write reviews but feel the need here to protect others. The buildings is shabby, unloved, everywhere you look paint, wallpaper, cleaning is required. The room service didn't exist. There we no staff onsite. Promised breakfast no breakfast!! It's incredible hotels this bad exist in the UK. You have been warned!!!

We had a one night stay in the hotel, we were greeted and made to feel very welcome. The hotel is an old build but is very clean, the room was huge with a double bed and bunk beds. Bedding was fresh and clean, bathroom clean and the water lovely and hot with lots of fresh towels. Overall a great stay, will definitely book again. Highly recommend if your in Torquay

We couldn’t stay there we when to the room took one look and I had leave the room was disgusting hole in wall. stain and hair on the pillow and bed

The hotel seemed ok , room was passable but night time was horrendous on a night with really bad banging , breakfast was terrible.

Amazing service and polite customer service and support 10/10

We only used this as a crash pad while visiting family over Xmas, it did the job nicely! Very friendly check in staff who helped carry our bags to the room, large family room, nice powerful shower, very basic breakfast but can't complain for the price.

Amazing staff!!

Stayed here only because it’s close to where I was going. Check in wasn’t the most friendliest was even told to come back as he was going off to pray. Music and what seemed like parties were going on through the night! Cold in the room. Where was the heating? Had to leave early and checked out a day early due to private matter and was quite happy to get out of there with the party bus next to my room. The hotel refused to give back money for the night I have payed for. I’m sure the hotel is a place for ex prisoners staying

Got given a room that hadn't been Cleaned initially. Then another room was given but was very tired as is the whole hotel. I waasnt expecting much for the price i paid however a spruce up is badly needed

The room was clean and comfortable, the staff were amazing. I cannot rated their attentiveness and willingness to help high enough. Made me feel very welcome, would highly recommend

We booked Last minuet for 3 nights and were just looking for value for money with 24 hour check in and Free Parking. Overall we were very happy with our stay Parking was free But fairly limited so we had to park on a nearby road on our first night. Town was about a 20-30 minuet walk (quite hilly) with a little pub and various bakeries on route. We were out most of the time but the room was comfortable and spacious. There was also a lounge area with games/books. We didnt have breakfast at the hotel but it looked like a continental was offered. Manager was very friendly and polite. Would deffinatly stay again for a longer visit.

On booking this hotel, The pictures are very misleading! There is no dining room that serves food, the breakfast (Old fruit, stale cereal warm yogurts, and boiled eggs left in a metal tin!) was not edible the milk was stringy and thick. No bar area no staff the locking system for the rooms where a concern for me due to my belongings being left in there with codes being handed out by someone at the front desk. The rooms were dirty the bedding was also dirty. The hotel in itself was very dirty it looked like it hadn't been cleaned for a long time. We were then told by who we only assume is a receptionist that the hotel was in fact being used for immigrants, people who have been released from prison, and homeless people. The hostel had all kinds of people coming in and out at all times of the night and it absolutely stunk of cannabis. I am absolutely disgusted with this information, I had my 10 year daughter with me and they did not disclose any of this on booking the room. This hostel should not be allowed to rent rooms out to the public at a cost or even at all! I want a full refund compensation for the situation and unsafe conditions the hotel put me through. This needs to be removed from any booking platform.

poordining

No hot water. Unable to shower.

staff are fine. but cleanliness lets it down. being was not clean, stains on duvet cover and the duvet itself was dirty and a large blood stains it. paint was splashed in bath on radiators, and the floor. exterior was poor and uninviting. won't be using again.

Horrible property - old, musty and creaky. Initially put into a room with dirty sheets, rubbish in bins and dirty toilet 😟. Manager apologised profusely and moved us to another room. He also brought an extra heater because the room was quite chilly- he was helpful but has a terrible property to manage. Felt a bit unsafe because of the random young men who silently appeared…apparently they were employees (no uniform or staff identification), really scary. Didn’t like the keypad operated door …didn’t feel safe. Sorry, I don’t like giving negative reviews but this hotel was not good.

Lovely stay, the staff were really friendly. You can just tell it’s a older building that’s requires a bit more maintaining

Carpark needed a clean mouldy food an boxes on the floor made me feel ill

On arrival the receptionist was lovely, gave us an upgrade and late checkout, however when we travelled through the hotel we noticed a damp musty smell, then when we enered the room it smelt of wet dog, there was also a dog poo bag on the outter window ledge. The beds were of a very wobbly sructure, that I just wouldn't of been comfortable to sleep in without the treat of collapse. We decided to leave. On our way back down to the reception, the receptionist was laying across the sofas in the dining area. The reception was unmanned. We booked a hotel close by and stayed there instead.

Good value for money, reasonable clean, excellent service

Me and my little family were sxcited to come and stay here. We arrived an hour after the check in time given for the staff to then ask us another 45 mins as the room hasnt been cleaned. We werent happy about this as we were tired and wanted to get into the room to relax. The "double bed" in the room was the smallest double bed ive seen. The shower hot water took a long time to heat up for a shower in the morning. Some guests came back around 10pm the night we stayed and were up talking nd laughing very loudly until midnight, so me and my partner didnt get to sleep until past that. It seems the guest also brought more people into their room as it got louder and louder with no respect for other guests staying and sleeping at that time. There was a number to message which we did with our concerns in these people staying next to us, but we got no answer and no follow up message in the morning. We originally booked 2 nights there but decided to leave and not stay another night due to the bad experience we have had here. Someone should be manning the desk down stairs, especially if people are going to start bringing in randoms into their room and keep everyone up till gone midnight. We arent happy at all with this hotel and our stay. So please aviod this hotel! The pictures are nothing like the actual rooms either!!

This is a place to AVOID it’s dirty smells things broken mould in rooms holes in doors the staff are very rude chipped glass at breakfast when asked if I left for a refund told no as payment went through other people that checked in checked straight back out too the place should not be on any booking sites and they forgot to tell you about the homeless people they have in the hotel STAY AWAY FROM THIS PLACE

I liked nothing there had to leave before my time was up

Great overnight stop on way to see family - very good family room option so we could all be in one room - great value

Staff were amazing. Room was very clean and have everything you need. Walls quiet thin so can hear people in the next room. Carpark space very limited. Would stay again absolutely fine for the price you are paying. Should be charging more.

Welcoming staff and a room that did its job

Bathroom not in good condition (window cracked ....blind broken.....rust on grab rail....cleaning cloth riped off on shower tap and left in toilet) very noisy as only single glazed windows and next to main road. Outside unkept empty cans and boxes left around back seating area and full ashtrays on table....3 flights of stairs up to room...dog barking in room below

The breakfast was horrible my mates room was dump and had water coming through the roof

It was great to have an enamel bath with a strong power shower over it. Torre Railway station was a few minutes' walk away and I went to Teignmouth. The staff are helpful. Maintenance to the outside of the building is overdue as there is a faulty drainpipe that either needs a man with a ladder or some scaffolding or possibly an insurance claim as two building blocks are also showing. It isn't perfect but the price reflects this.

the property was clean and excellent value for money .The property does need investment to the outside of the building and outdoor area

Dreadful, no sleep due to paper thin walls and inconsiderate guests slamming doors until all hours, then arguing until the early hours. Well worn, definitely would never go back. Absolutely horrendous stay, although only one night thank goodness.

Truly awful experience. I experienced a power, noise from eatly evening to early morning, and the buidlonf itself is somewhat tired and old fashioned