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Holiday Inn Louisville Downtown by IHG

Top rated by guests

Lobby

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Hair dryer, towels, soap, shampoo

8.0Excellent

(795 Ratings)

"Friendly front desk team. "

Charlotte

Don't miss out! Price and availability may change

8.0 / 10.0

Excellent(795 Ratings)

Hotel in Louisville, KY

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, TV and more

About this hotel

Hotel with a restaurant, 10-minute walk to KFC Yum Center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and conference space are onsite.
Holiday Inn Louisville Downtown by IHG offers 91 accommodations with coffee/tea makers and hair dryers. 55-inch LED televisions come with satellite channels.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Amenities at Holiday Inn Louisville Downtown by IHG

Restaurant

Map of Louisville, KY

city location on map

Nearby attractions

Louisville Slugger Museum & Factory

Waterfront Park

Kentucky Derby Museum

Louisville Slugger Field

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.0Excellent

(795 Ratings)

"Friendly front desk team. "

Charlotte

Don't miss out! Price and availability may change

$$$$

8.0 / 10.0

Excellent(795 Ratings)

Hotel in Louisville, KY

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, TV and more

Map of Louisville, KY

city location on map

Nearby attractions

Louisville Slugger Museum & Factory

Waterfront Park

Kentucky Derby Museum

Louisville Slugger Field

Available Rooms

About this hotel

Hotel with a restaurant, 10-minute walk to KFC Yum Center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and conference space are onsite.
Holiday Inn Louisville Downtown by IHG offers 91 accommodations with coffee/tea makers and hair dryers. 55-inch LED televisions come with satellite channels.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Amenities

Restaurant

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.0 / 10.0

Excellent(795 Ratings)

1.0 / 10.0

We booked a seven night stay and had to remove our own towels and trash, and had to ask for fresh towels and trash bags everyday. Even after speaking to the front desk twice, we continued to come home each evening to no service. Finally after speaking to the manager we were serviced on our last full day. We had to go ask for TP mid stay because no one was stopping at our room. The floors were dirty in the bathroom And stains on the sheets that made me hesitant to get into the bed. So I slept on top. The WiFi never worked for TV or computers or phone. We had to use our personal Hotspots each time The laminate flooring was coming up throughout, so much so that water was seeping up in bathroom which was disgusting We had to keep a bath mat down . It was an over all very disappointing stay. We will not be back.

5.0 / 10.0

The stay was great.

1.0 / 10.0

40 mins to check in. The manager basically yelled at the girl in the lobby for providing me a parking spot. Horrible experience

5.0 / 10.0

Staff was fantastic and location was perfect for downtown activities!

5.0 / 10.0

The staff was so incredibly kind! They took care of me and made sure that I had everything I needed.

5.0 / 10.0

Stuck in snowstorm and were so happy to find this place for the night. Really nice staff and much nicer facility than we were expecting for the great price. Complimentary breakfast was delicious and filling. Beds were very comfortable.

5.0 / 10.0

Staff was wonderful! Room was nice and very clean! Will stay again!

4.0 / 10.0

The restaurant in the basement was a nice option, like that they have laundry facilities but no way to get change (they are cashless), beds are nice, overall it’s fine for a quick trip in and out. Within walking distance to the emergency, rehab and heart hospitals.

5.0 / 10.0

Great rate and walkable to Bourbon row.

1.0 / 10.0

There was a dirty sock in the closet and a roach that i had to kill on the wall.

5.0 / 10.0

Clean Room, spacious, friendly staff.

4.0 / 10.0

Parking was terrible it was a constant fight among guest and the staff. Rooms are extremely small.

2.0 / 10.0

Parking at this hotel is a major problem. Guests are suppose to get a numbered space when checking in but no one parks in the correct spaces. You come in at night and your space is taken! If there is none available you are asked to park at another location a block or two away from the hotel. Also they charge for parking per night. I will never stay at this hotel again !

3.0 / 10.0

The room was clean, but the halls were awful - the staff was friendly, but seriously had no idea how to check us in - I was charged 3x for a prepaid room - I am battling them now on the charges.A/C worked fine, we didn't eat breakfast at the hotel - The room was absolutely tiny, smaller than a bedroom. When asked they told me we had the biggest room. Maybe 12x12?

2.0 / 10.0

The lock on my room had a malfunction--meaning I was locked out of my room. I was told they would get me into another room for the night. A repair man finally came and fixed the problem. It was mentioned I would get a discount for my trouble. I have still not heard back from manager! My stay was Oct. 28th. I do not recommend staying here. Good luck if you do.

6.0 / 10.0

Room was fine, could have been cleaner. We didn’t have any hand soap or body wash. Tried to call the front desk a few times, nobody answered the phone. Often staff was outside smoking and we couldn’t talk to them when we walked in either.

6.0 / 10.0

The room smelled like sewage. There were no towels in my room upon arrival. I called to make sure I’d be able to check in early being a diamond elite member but when I got there the staff was so rude and told me no. Luckily they were able to hold my luggage so I wouldn’t have to carry it around at the conference I was in town for. I didn’t make too big a deal about things since I was only there for two days.

8.0 / 10.0

Clean Room, Great Staff and over all a great place to stay. They did not have breakfast 2 of the 4 days I was there due to staff shortage but that happens. Door Dash fixed that problem!

10.0 / 10.0

Friendly front desk team.

4.0 / 10.0

The room was comfortable and clean; however I didn’t like having to pay for parking and a deposit.

4.0 / 10.0

The staff were friendly. The location of the hotel to everything downtown was the best reason to stay at the hotel. The room was clean. The mini fridge in the room did not keep anything cold. THERE IS NO BAR. We were not told that at check in. But the hotel is close enough to other places to get food and drinks.

4.0 / 10.0

Clean room, comfortable bed.

2.0 / 10.0

I was charged for parking and was told I couldn’t park at the hotel and there was no parking at property and had to park at ymca. Area was unsafe to walk

4.0 / 10.0

The pictures show a hotel bar. When we got there we were told the bar has been closed for a while. The first morning we went down to have breakfast and didn’t get waited on for 20 mins. There was only one other group in there. When we asked for coffee they said the entire hotel was out. We asked again for coffee later that night and were told they still didn’t have any. Our room was not cleaned for the 4 nights we were there, we were told they were short staffed and couldn’t clean up. When we called down for additional towels the front desk clerk asked us to go down and get them. This was the worst holiday inn I have stayed at and we usually are very pleased with holiday inn. I even called the customer service line and they said they would contact the hotel but nothing was done. I was highly disappointed.

1.0 / 10.0

The whole first floor REEKED of garbage and the first room we were put in had cockroaches in it

1.0 / 10.0

Hotel advertised bar and restaurant which there wasn't. Also had no free breakfast. Room wasn't ready after scheduled check in time had to leave and come back later when room became available. Rooms are really small the refrigerator in room wouldn't keep drinks cold and was on the Max setting.

2.0 / 10.0

The room was so small. The room said Queen bed- there is no way that was a Queen mattress. It was also very hard and uncomfortable. I had to pay extra for a 2nd peraon. I had to pay to park in their parking lot. It was very noisy inside and out of the building. I will never stay at this particular Holiday Inn ever again.

10.0 / 10.0

Hotel bar

8.0 / 10.0

My stay was as expected. I was there 2 nights for a funeral. Had a small mishap, my original room, the television and remote didn’t work. They moved me to another room and everything was great.

2.0 / 10.0

It was OK you get what you pay for a room was very clean bed very comfortable. Couldn’t check in for two hours after a room not available. When finally got room was on the first floor on the street. Had people looking in the window because the shade wasn’t pulled all the way down not good for a solo female traveler Got wet walking around when it rained my own fault however tried to dry my clothing and there’s a $2.75 charge which is changed only the hotel does not have a change machine nor do they provide any cash services. They told me to go walk up the street and get changed at the gas station. This is not a good thing if you’re gonna provide a service at least have it accessible.

10.0 / 10.0

!!

10.0 / 10.0

Safe Walking distance to local restraints and entertainment Breakfast cook/server did great job Room was nice,everything went well

5.0 / 10.0

Excellent

8.0 / 10.0

Sweet staff!

5.0 / 10.0

room was quiet

8.0 / 10.0

Great pricing and location is perfect to 4th street

3.0 / 10.0

The room was clean and conveniently located for what we had planned. The AC, however, wasn’t working properly. Our only option was to downgrade rooms from what we booked or have a complimentary breakfast, which we did not want. They said they would put a work order in to have it looked at while we were out. Came back at the end of the day and it still wasn’t working and our room was warm. Had the exact same conversation with no resolution. Very frustrating.

4.0 / 10.0

Overall it was a great stay. Two things I would like to say about the room. The bed frame had a piece of metal sticking out of both sides of the bed. It appeared to be made that way, but I don't think the mattress was the correct fit or vise versa. This posed a hazard. Both me and my partner bumped it with our chin. The other item was the toilet seat. It was lose and not fitted properly causing it to slide around.

10.0 / 10.0

Property was nice and the staff was amazing!

8.0 / 10.0

Staff was friendly. We had a phenomenal breakfast on Friday morning but then breakfast was closed Saturday and they were out of almost everything on Sunday which was super disappointing.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Holiday Inn Louisville Downtown by IHG. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Holiday Inn Louisville Downtown by IHG pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Holiday Inn Louisville Downtown by IHG?

We found 1 amenities for this rental. This includes , and restaurant.

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