Fraser Suites Hanoi

Top rated by guests
Recreational facilities
Interior view
Exterior view
Recreational facilities
Exterior view
Don't miss out! Price and availability may change
8.9 / 10
Excellent(1,685 Ratings)

Apartment hotel in Laos

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment hotel

Fraser Suites Hanoi provides flawless service and all the necessary facilities for visitors. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by serviced apartment.

Should you require transportation to or from the airport, serviced apartment is able to organize it prior to your arrival date.

Taxi and shuttle offerings at the serviced apartment simplify arranging your excursions, explorations, and additional activities in Hanoi. Visitors can take advantage of complimentary parking directly at the serviced apartment. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements.

Relax and feel the warmth in the serviced apartment's inviting lobby, featuring an enchanting on-site fireplace.

Traveling with minimal baggage is achievable at Fraser Suites Hanoi, as the serviced apartment's laundromat, dry cleaning service and laundry service ensures your garments stay fresh.

Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay.

Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.

The serviced apartment maintains a completely smoke-free zone, providing a breathable atmosphere.

Smoking is limited to specified smoking zones.

Each accommodation at Fraser Suites Hanoi is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the serviced apartment offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At Fraser Suites Hanoi, uniquely crafted rooms provide various layout choices, featuring spaces equipped with separate living room and balcony or terrace.

In select rooms, guests at the serviced apartment can enjoy top-notch in-room entertainment with daily newspaper, television and in-room video streaming available for their convenience.

Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.

Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within serviced apartment.

Should you prefer not to venture out for a meal, the enticing culinary choices at serviced apartment are always available for your satisfaction. Should you be particularly discerning in your dining choices, you will surely appreciate having access to the on-site BBQ facilities provided at this location.

Indulge in the numerous pursuits available at Fraser Suites Hanoi. Unwind after a long day by stopping by steam room and sauna to rejuvenate your senses.

Each day at serviced apartment, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.

For individuals who don't want to skip their exercise routine, visiting the serviced apartment fitness center ensures you maintain your vitality and wellness.


Amenities at Fraser Suites Hanoi

Free WiFi/internet
Free breakfast
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Kitchen
WiFi/Internet
Hot tub/Jacuzzi
Parking Available
Garden
Laundry services
Sauna
Family friendly
Contactless check-in/out
Cleaning products

Map of Laos


Available Rooms

Things to know

Check-in: 2:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    8.9 / 10
    Excellent(1,685 Ratings)
    8.4 / 10Excellent·Jul 2026
    Very clean and there is a lot of facilities
    8.4 / 10Excellent·Jul 2026
    Recommend
    9.6 / 10Outstanding·Jun 2026
    Hotel Stay was comfortable. Vlose to convenirnce store. Breakfast was awesome. For Vegan like us they have a separate menu with many dishes. I would highly recommend this hotel
    6 / 10Average·Sep 2025
    We had high expectations based on your advertised 5-star rating and positive reviews, our experience unfortunately did not align with that standard. Upon arrival, we encountered immediate confusion. There was no clear signage or staff presence to direct guests from the street-level drop-off point to the hotel lobby. We were left standing at the entrance with our luggage for several minutes before a security guard finally noticed us and instructed us to wait while he ran to fetch someone from the lobby. This lack of guidance set an unfortunate tone for the rest of our stay. A simple desk or welcome station at street level, or even improved signage, would have easily resolved this issue and made a far better first impression. A major frustration during our stay was the handling of our bed configuration request. We had requested a queen bed in the second bedroom during the original booking, followed up with an email the day prior to arrival, and made a final in-person request during our stay. On the second attempt (via email), we were told the beds were fixed in place and could not be changed. However, upon arrival we discovered this was not accurate, the beds were clearly movable. We again requested to have the beds in the second bedroom either joined or replaced with a queen bed. Initially, we were informed that this could be arranged. However, upon returning from a day out, we were told that combining the beds was “too dangerous.” When we then asked whether a queen bed could be brought in instead, we were told it was “too much work.” This response was deeply disappointing, especially given that the same request had been communicated clearly at the time of booking, in a follow-up email prior to our arrival, and again during our stay. What should have been a simple and reasonable request and one that could have easily been addressed before check-in. It was ultimately dismissed without a meaningful solution. As a result, one of our guests felt compelled to pack their belongings and move to another hotel for two nights at their own expense, simply to get a proper night’s rest ahead of a 9+ hour international flight. This situation not only caused unnecessary inconvenience and cost but also reflects a level of service that falls well short of the expectations associated with a 5-star property. While we commend the beautifully presented lobby, restaurants, and shared grounds, the apartment itself felt quite tired and in need of updating. The bedrooms were in particular need of a fresh coat of paint, and the second bathroom had a door that opened directly onto the air conditioning return units, which felt more like a maintenance area than a guest bathroom. The showerheads were loose and struggled to stay in place, which made basic use inconvenient. In summary, while certain aspects of the property were visually appealing, the lack of attentiveness to detail, the dismissive handling of a repeated request, and the overall condition of the apartment did not reflect a 5-star standard. We hope that these concerns are taken seriously and used as an opportunity for improvement, both in service delivery and in guest communication going forward.

    FAQs

    Does this property follow enhanced cleaning procedures?

    Yes, this apartment hotel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

    Is parking included with this apartment hotel?

    Yes, parking is listed as an amenity at Fraser Suites Hanoi. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this apartment hotel?

    Yes, a swimming pool is available for use at Fraser Suites Hanoi. Enjoy the water!

    Is Fraser Suites Hanoi pet friendly?

    Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Fraser Suites Hanoi?

    We found 17 amenities for this rental. This includes free wifi/internet, free breakfast, free parking, air conditioning, and pool.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.