Barcelo Palmeraie Oasis Resort

Best stay we have had so far on all our visits to Marrakesh over the years. The complex is surrounded by the most beautiful well kept lush gardens which added to the whole relaxed feel of the hotel. Of course it’s remote, but most are, however I feel that’s better so you can dip in and out of the busy sights and Medinas if you want and free shuttle anyway or cheap taxis all day. I had decided not to return to Morocco a couple of years ago but Barcelo has completely changed our minds and will 100% return. Staff amazing, and not in your face in restaurants or mither, like some other hotels. Room adequate size and spotless. Choice of quiet pool and slightly busier one with more than enough beds all day. Thank you and see you next year.

Super good. We really enjoyed our time. Food is delicious. Property is very clean. Staff are very helpful

Small room but lovely grounds, staff were friendly, helpful and very kind

i booked the general hotel room and don’t opt for the all inclusive service. i emailed th hotel informing the of my late arrival and requested a shuttle but never heard back. at the airport i saw the driver from the hotel and asked him if i could get a ride and he directed me to a taxi. upon arrival, the front desk staff was nice enough and confirmed they received my late check in a. airport pickup request but didn’t say that either was confirmed simply that they received it. once in my room, There was an immediate odor, smell could have been from the ac being off. the sheets didn’t appear to have been changed, or maybe they were washed nicely, there were some small stains, the breakfast selection was small and didn’t taste or look very good. i ordered a vegetarian wrap with room service and received very hard toasted with raw carrots, and cucumbers and tomatoes, with soggy fries . i also ordered a fruit salad which was slimy, and a glass bottle of soda with no bottle opener. the refrigerator in the room didn’t work, the shower was dirty, the towels were extremely rough and over washed. it didn’t feel like a barcelo brand but more like a. best western. i also tried the hama spa and the service was poor. the description of the service included a body and head massage and a facial and each service felt rushed and poorly delivered. perhaps the staff isn’t trained well. there is no business center to work if you need to. gratuities are expected and even if you tip well they wo