Radisson Blu Hotel, Leeds City Centre

Nice area, central and nicely decorated. Didn’t feel as luxurious as I’d imagined radisson blu hotels to be with a bit more wear and tear than I would have expected in our room. Had someone’s hair on the bath and only 2 complimentary teabags and coffees which was a bit annoying..I suppose for £110 you are more likely paying for location.We used the pre pay parking at Q-park for £18 which was handy.

Lovely rooms and staff. Great location, just 5 minutes walk from the train station.

waited 15mins at a noisy hot reception to check in ,air con was loud so opened window to be keep awake by a nearby pelican crossing beeping every 5mins throughout the night and to top that the fire alarm went off at around 7:30.

Initial Room Issues (Room 352) Upon checking in on the evening of the 16th, I immediately noticed an unpleasant, "sticky" odor emanating from the bathroom of Room 352. While your team was responsive and attempted a workaround after investigating, the smell persisted. I eventually had to request a room change, and I was moved to Room 423. Housekeeping and Room Quality (Room 423) While I appreciated the room move, the remainder of my stay was unsatisfactory for the following reasons: • Lack of Housekeeping: On the evening of my second day, I returned to find that my room had not been refreshed at all. The bed was unmade, towels were not replaced, the room had not been cleaned, and the hospitality tray (hot drinks) had not been replenished. • Disparity in Amenities: I noticed that Room 423 was missing a refrigerator, which had been provided in my original room. This left me feeling as though I had been downgraded in quality simply because I requested a room without a foul odor. As a regular visitor to Leeds, I chose Radisson Blu for its reputation, but this experience has left me feeling undervalued as a guest. I hope you will look into why the housekeeping schedule was missed and why the replacement room was not of the same standard as the first.

great room and good facilities

What a gem! Location is perfect for a Leeds getaway, room was amazing and nothing was too much trouble for the staff. Breakfast options were great, LOVED the Morning Mary station. We'll definitely be back!!

There was a ten minute wait to check in, even if you'd done it online. There was a damaged area of carpet and exposed grippers and the air con didn't work and kept going up in temperature. The pillows were also poor.

It said if you check in online you go to a quicker priority check in when you arrive but there wasnt one and there was a big queue

Hotel and our room was lovely, very centrally located staff was very helpful.

Room nice & clean, unfortunately the wet room drains were smelly had t make sure the door was closed at all tomes

I was given room 248 which has no out facing window. The room had a stretched out configuration with two single beds. The room was clean but dated. The divan bed was in need of repair, the sheets not fully fitted around the mattress and the pillows were dreadful. It was clean. There was only decaf coffee and only a space where once there had been a fridge. The bathroom had a bath but felt tired. The toiletries were lovely.

Our stay was below what we expected. The online check in we were offered the day before and took advantage of made no difference to our actual check in time as we still.had to queue at the front desk for 30 minutes due to lack of staffing. We were even offered a free drink from the bar to compensate for the wait, which should never happen. The room itself was ok, but stains and marks on the white walls made it look dirty. Only 2 tea bags in the room, which was not enough for a 2 day stay for 2 people. Breakfast was average, with only soya milk or while fat milk as the only options, no semi skimmed. The fruit area was full of tiny fruit flies buzzing around. Altogether, a very disappointing visit and we would probably chose another hotel in central Leeds next time we visit.

Rooms nice and clean. Decent lobby and bar area. Great experience.

Staff were amazing, breakfast was the best I have had, real quality food. I was very impressed from the moment we were greeted by a lovely friendly lady on reception to when we left, def come again. Thank yoi

Check in took 30 minutes - long queue - understaffed. No one at bar so couldn’t get drinks. Room was OK - only one towel provided and one hand towel which has a hole in it. Had to try ringing reception 15 times (they kept disconnecting us). Eventually got towels. One plug socket didn’t work, bedside wall lamps loose, hotel very noisy as well. Such a shame for this hotel as a good location and the staff did their best

25 minute queue to check in, and advised wrong breakfast time finishing so breakfast had stopped when we arrived.

Clean room

We were in a queue for 45minutes to check in, a check in that took about a minute. Rooms smelled of drains! Needs an update

The size of the room was fantastic! I would also like to give a special mention to the young lady who met us when we got to the restaurant for breakfast this morning; you find in most hotels the hosts for breakfast are quite dry and not very welcoming but she was fantastic and so bubbly / welcoming!

Check in took a while as we arrived at a busy time and the queue was very long. But as ever the room was very nice and quiet with a comfy bed so s good nights sleep was had

Great location, room was excellent.

The hotel is in a very good location and there is a good car park underneath. The room we had was good too. The main reason why the review score wasn’I higher was the TVs weren’t working. When I tried to call reception nobody answered. I tried many times and never had my call answered. When I went downstairs to ask about the TVs I was basically told nothing could be done about it. The receptionist wasn’t very helpful.

Easy on line check in was brilliant to have. Wonderful large clean room and fabulous breakfast. Was a great treat.

Yes

Room was ridiculously hot and air conditioning didn’t appear to work despite making a noise. We got very little sleep. Breakfast was the worst hotel breakfast I have ever had. Eggs were hard and looked like they had been made a long time previously. They tasted awful. Non of the hot breakfast was fresh tasting. So disappointed.

The check in process was very slow, even though i had checked in online before i arrived. The bathroom was looking a bit tired. The TV in my room didnt work. The normal channels didnt work and i couldnt stream content. I paid for a premium expecting more but the standard room my son was staying in was better.

Lovely Room. Great Breakfast

Great room lots of space, staff where very helpful, very clean and location very good central to everything you need.

The room was far too warm and the air con didnt work. The hot water tap in the bathroom was dangerously hot. The check in staff were pleasant. Surprised the hotel bar wasn't open to residents around 4pm. Once returned to the hotel later in the evening approx 11pm, we were able to get a drink however nothing was said about the bar closing or being closed. Approx 10 residents were waiting to be served. I approached reception staff to ask. The staff member appeared to be stressed as there had been a few late check ins, but his attitude towards me was rude. He shouted that the bar closed at 10.30pm, which non of the residents had been informed off. Poor customer service on a Saturday evening, only 1 staff member on. The bar not being open wasn't an issue at all but the lack if information and attitude of staff was not appreciated at all. I have stayed at this hotel numerous times over the last 10 years, but I won't be staying again

Very clean and friendly

Excellent experience and welcoming and helpful staff.

Air conditioning sounded like an aircraft taking off which meant room was stuffy and hot. TV reception was very poor. Decor was a little tired. Staff were friendly and a good location. Bar and restaurant were nice