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Hey Lou Hotel Frankfurt Airport

Top rated by guests

Terrace/patio

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Shower, free toiletries, hair dryer, towels

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Family Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

8.4Excellent

(890 Ratings)

"So far perfect to stay close by the airport hotel, clean quiet and also they have a shuttle service which is awesome. I really like to stay there"

DOGAN

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(890 Ratings)

Hotel in Frankfurt

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Riverfront hotel with airport shuttle service and a 24-hour business center
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business center, and conference space.
Housekeeping is available on request.
Hey Lou Hotel Frankfurt Airport offers 234 air-conditioned accommodations with hair dryers and complimentary toiletries. Cable television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Hey Lou Hotel Frankfurt Airport

Air conditioner

Internet / Wifi

Balcony or Patio

TV

Garden

Map of Frankfurt

city location on map

Nearby attractions

Deutsche Bank Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.4Excellent

(890 Ratings)

"So far perfect to stay close by the airport hotel, clean quiet and also they have a shuttle service which is awesome. I really like to stay there"

DOGAN

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(890 Ratings)

Hotel in Frankfurt

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Frankfurt

city location on map

Nearby attractions

Deutsche Bank Park

Available Rooms

About this hotel

Riverfront hotel with airport shuttle service and a 24-hour business center
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business center, and conference space.
Housekeeping is available on request.
Hey Lou Hotel Frankfurt Airport offers 234 air-conditioned accommodations with hair dryers and complimentary toiletries. Cable television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Balcony or Patio

TV

Garden

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.4 / 10.0

Excellent(890 Ratings)

4.0 / 10.0

Room was great. Really nice bathroom.

5.0 / 10.0

Great room

5.0 / 10.0

Room extremely clean. We used the shuttle to return to hotel after dropping rental car and to go to the airport the next morning, both trips were easy. Room was a little warm for our taste.

5.0 / 10.0

Shuttle was there early and waiting but, considering it is an airport shuttle, there was very little room for luggage. I suggest you board early. Other than that, stay was perfect for an overnight before flying home. The hotel is in an industrial area so I wouldn’t recommend it for a vacation stay.

1.0 / 10.0

When we got to our Family room, lare arrival and very tired. My daughters bed had various hair on her sheets. No phone to call down to advise anyone, so she slept on top of the duvet. Next morning we left every early. When we got back to the room late, the room had not been cleaned. When to the lobby and compained, dirty sheets, no clean towells, shower head had fallen off and the bathroom smelled disgusting, like the sewer had backed up. We put a towel along the bathroom door, as it was nauseating. We were NOT going to change rooms because it was late and had a early departure. Around midnight our bathroom started to smell also. Unbelievable. We were unable to catch the 630 shuttle but the driver never came i n to say he was there to everyone . We took a cab 36 euros. Also the carpet in our adjoining rooms were filthy with stains and the air conditioner did not work, as an air conditioner should. Throughly disgusting from the start to the end!!!

5.0 / 10.0

Very punctual

5.0 / 10.0

Comfortable stay, staff was friendly

4.0 / 10.0

Shuttle runs once an hour with a 4 hour after 10:30 ish… starts back around 2:30 or 3 I think…. Might be important if you have a flight at that time. Strange self check in… that was new to me!

5.0 / 10.0

We had a “family room” with the connecting door. It was perfect for our family stay the young woman at the front desk was amazingly helpful! The complementary shuttle bus ride to the airport was critical for us. Temperature in the room was perfect, great shower, comfortable beds. I’d stay here again.

3.0 / 10.0

Hotel is clean and handy but very self serve. You have to check yourself in and decide if you want breakfast, hard to add after. Shuttle to airport is only until 10:30 am so useless if you travel after that. Almost no staff around.

4.0 / 10.0

Clean but small room. Prob was got on a hey Lou shuttle but it took us to different hotel Enjoyed the brewery on premise

5.0 / 10.0

Clean room. Comfortable bec

4.0 / 10.0

Everything was good, but after a long trip to get to the hotel, to figure out the self checkin / check put / qr codes without good wifi/ data was chanllenging. The staff was helpful, but it wasn't obvious what to do when technology wasn't working.

5.0 / 10.0

Great place if you looking for a night before taking a plane at FRA Even find a great place across the river, 15m for a good schnitzel. Next time I’m around and need a room for one night before my fly I know where I will stay. Great shuttle to the airport

5.0 / 10.0

Good breakfast, helpful staff

8.0 / 10.0

Very annoyed at promised shuttle to hotel not showing at the bay for hotel shuttle busses. No means on their to register client arrival at airport and need for the service. I had to pay for a taxi after losing an hour waiting for the scheduled bus.

4.0 / 10.0

Close to the airport. Unfortunately, no restaurants close by (the one next door was not open) and that was a downfall for us. Parking in the parking garage with a short walk.

10.0 / 10.0

So far perfect to stay close by the airport hotel, clean quiet and also they have a shuttle service which is awesome. I really like to stay there

10.0 / 10.0

Would definitely recommend this hotel, we arrived late in the evening, restaurant was about to close and they stayed open an extra 45 minutes for us, completely above and beyond food was excellent.

8.0 / 10.0

Restaurant was delish. Although some guy started yelling about something.

10.0 / 10.0

The room was very clean and very nice layout

10.0 / 10.0

Great place to stay if you are traveling in and out of the Frankfurt airport, although there’s not too much around the hotel to do such as restaurants or shops.

10.0 / 10.0

The bar was lovely and everything was clean and beautiful

10.0 / 10.0

All good

10.0 / 10.0

For a sleep it's OK, price wise. Good bed, nice shower. Breakfast is not the best

2.0 / 10.0

Receptionist unfriendly

10.0 / 10.0

Recommend

10.0 / 10.0

I did not like the fact that it was a long shuttle ride to the hotel.

8.0 / 10.0

Good for one night sleep if your flight change or if you have business around the area Nothing around it not even a grocery Nothing in the room ( No fridge, no water, no iron board, even no phone since hotel is self service with no front desk)

4.0 / 10.0

I did not like that the shuttle only operates at certain times. Also, I didn’t like having to check myself in and out without assistance even though I asked for help from the person there. I also didn’t like that they did not take cash on cards. So I was charged several international fees.

8.0 / 10.0

A refrigerator would have been nice

10.0 / 10.0

Easy

2.0 / 10.0

The airport shuttle only runs once and hour and is unreliable at best. It was delayed both times we used it. The room smelled horribly of smoke and we had to move to a new room. The second room had no shampoo, soap, or air conditioning. The room was hot even though it advertised AC. Staff at hotel was rude and did not pick up phone or reply to you via the app. I would avoid.

8.0 / 10.0

The shuttle service is not working. The shuttle didn't show up at the designated time and we waited one extra hour. I booked this hotel because of the shuttle service which didn't work. Also the check-in process was terrible. The system didn't work and it took forever to check-in. This is a basic hotel to stay only for one night and get back to the airport.

5.0 / 10.0

I was surprised that there is no central desk when you arrive, rather a series of individual computers where you check yourself in, including picking up and activating your own keycard. I’m not a big fan of computers replacing jobs, but this was easy to do and someone did walk over and ask if I needed help while checking in. You can do the check-in in German or English (I didn’t notice if other languages were available). A sign is clearly posted at check-in with all the airport shuttle times, and the shuttle is there when it says it will be. The room was modern and comfortable, though I couldn’t figure out how to adjust the thermostat and it was slightly warm.

6.0 / 10.0

Not what I expected after reading their promotional material. Was further from the airport, extra fees were tacked on, and very little service. The check in was all done on a self service computer console at the front desk, and not very user friendly. No meal service at the restaurant. No explanation of how to activate the power/lights in the room. No real person to talk to and ask questions. Not a place I would book again.

10.0 / 10.0

Nice room good restaurant

2.0 / 10.0

Just stayed the first night, and juat because I had no place to go. After 1 month still fighting to get a the refund for the other 11 nights that I cancel due to the precarious condition of the place and the horrible costumer service

5.0 / 10.0

Nice renovated hotel with good breakfast and parking a short walk away. In industrial area but quiet. Nice bathroom.

10.0 / 10.0

The

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