Super 8 by Wyndham Chicago/Rosemont/O'Hare/SE

things were missing and they lost water access during our stay. Sent message to manager but i still have not heard about a refund. Do not stay here

Lack of maintance, mold smel, old furniture, old carpets, stains on the sheets, old bathroom

Worst hotel ever. Hard to believe it was a branded hotel. The mattress was stained, the blanket had burned holes, the walls were scuffed up, lights were out. I needed to call the front desk due to noisy neighbors and the room phone did not work! The rubber matting on the outside steps was partially missing and i stumbled down the stairs on exposed screws. The only bright spot was the guy working on the cleaning crew - very helpful - they need to give him a proper uniform so he looks like he works there. I am pissed that such an awful hotel was avaiable in hotels.com. Clearly there are no standards at this hotel, and it was a waste of money. You dont have to take my word for it, I took pictures. And have more than I can submit in this app.

easy to find, but we could hear everything the neighbors were doing. the room also smelled weird.

Good clean

Very good

The room was very clean, bed comfortable, and attendant was very helpful

Clean room

The room was horrendous. The carpet is dirty, the bathroom has a lot of mould. I recommend no on stay at this hotel.

It was ok

Hair Dryer

There for a nearby convention. Staff very accommodating. Walls proved to be a little thin first night with arguing next door. Next night was fine. Nice neighborhood adjacent to walk in. Enjoyed the continental breakfast. Room definitely dated and not the prettiest.

The carpet was very dirty. The furniture was stained/broken. I felt very unsafe in the room as it was open to the outside and it is located on a busy intersection. I had to ask about the wifi, and I was charged $50 more than what was advertised, to $123 which they said was a deposit if anything was destroyed, but it was never credited back onto my card. Also, the water pressure was so low and the tub was slippery. I also smelled of the room odor the next day.

Where to begin! Daytime customer service was great. Nighttime employee not so much!! Carpet was NASTY! Left ur feet black! I think I would have been cleaner walking through mud! Defiantly could tell up keep just wasn’t a thing! Maybe carpet clean! Now customer service! Joke! Apparently each room only has 2 pillows!! Asked for another one cause they were flat as a pancake! Yea! HARD NO! I was told “we only have enough for 2 per room” The next night I asked for a clean towel around 9pm when I got back from my day. House keeping didn’t provide any…I was told I could have one “tomorrow at 11am” when house keeping gets in…when I pointed out I check out at 11. He then said “let me see what I can do” proceeds to look under the desk as if that’s where he was gonna find them!!! Comes out the side door and hands me 2 damp towels! I don’t know where he found them but I wasn’t using those! I wasn’t expecting the Ritz’s Carleton! But I’ve stayed in a lot better places! If you don’t care if you’re well rested or clean, book a room! Not kidding one walk across the room and your feet will be nice and dirty!

Location of the hotel was central to many key parts of the city. Only 20 mins from downtown,the entertainment district and close to the Airport. Hotel was clean, but not overly modern, but had nice spacious rooms. Staff was polite and efficient.

The staff was great

Nasty. Smelled musty. Not clean. Neighbors were very loud all night having sex. Road noise was loud but that blocked out some of the grunting.

NA

Great for a cheap stay. Filthy any loud however. Stains and hairs in towels and very loud neighbors

Great Stuff and decent breakfast

Good hotel for that price.

Good place

Bed covers could be better.

Regular Wyndham. Decent continental breakfast. If you have a vehicle about 25-30 minutes to Downtown Chicago main attractions. Save money definitely on stay,15 minutes from the airport. Staff is very accommodating. We checked out in the morning and the gentleman in charge agreed to keep our bags for no charge till evening. We picked the bags before going to the airport around 5pm.

We like the staff who working in front desk he good man breaksfast was good

The sheets were thread bare, wholly and stained. The furniture was grubby. I didn't even go in the bathroom. We left

It’s not too bad place to stay!! But I would be more comfortable in hotel haha..

It served its purpose visiting family and having our own place to sleep. The room was spacious, ac worked great. The breakfast had everything you need for a quick breakfast and a great addition. The rooms need updating but for the price they charge it’s understandable not to make the investment. Safe and convenient location!

Bed was comfortable, Internet access was extremely good,transport is accessible

Really expensive for what we received. Stained sheets, bathroom in disarray, towels and pillows were very old.

Super noisy. Run down. Tv not working. Aomeone has smoked in room.

Worst experience I’ve had with any hotel I ever been in. Dirty with cigarette smell in a non smoking room with cigarette burn marks, bugs and sink that has mold and about to completely fall apart. Do not go to this place! Pictures attached.