Hotel in Cancun
3-Star Hotel
Reasons to book
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Begin your day with a scrumptious on-site breakfast available each morning at Hotel Plaza Kokai Cancún. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.
During your stay, don't forget to allocate some moments to experience the readily available shoreline. Be sure to drop by the pool at hotel at least once during your stay.
Amenities at Hotel Plaza Kokai Cancún
Free WiFi/internet
Free breakfast
Air conditioning
Pool
Non-smoking
Wheelchair accessible
WiFi/Internet
Family friendly
Contactless check-in/out
Cleaning products
Map of Cancun
Available Rooms
Things to know
House rules
- Kids allowed, fees apply
- No parties or events allowed without prior approval, fees apply
- Must be 25 or older to rent
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Vogo
Ratings and reviews
9.6 / 10Outstanding·Jun 2026
Avoid this hotel
We booked it for 1 night at 40usd per night
The staff doesn’t speak English more hi ok thank u
They don’t provide even bottle of water
And the location is not really close
We arrived at 2am and couldn’t find any close shop to buy the water
The room has wired smell as well
8.4 / 10Excellent·Apr 2026
It was a really nice hotel in a very central and convenient location close to all amenities
8.4 / 10Excellent·Apr 2026
Good location, near to hotel zone like around 10 min drive. Peaceful and quiet
5.6 / 10·Mar 2026
l’expérience a été horrible. L’hôtel tellement sale les chambres plein de poussière, salle de bain, moisi de l’eau qui coule partout… c’est la première fois de ma vie, que je vois un hôtel où il n’y a même pas de gel douche et de savon pour les mains offerts… Nous sommes restés trois nuits, on avait des expéditions du matin au soir. C’est la raison pour laquelle nous sommes restés dans cet hôtel et nous sommes pas partis hurler en bas pour nous faire rembourser et changer d’hôtel. Il y a aussi énormément de bruit, il faut savoir que le samedi soir l’hôtel organisé une soirée qui a duré vraiment jusqu’à une heure 2h du matin c’était tellement fort impossible de dormir.
Bref, je ne recommanderais pas cet hôtel et je suis tellement dégoûté d’y avoir laissé mon argent.
Et bien sûr dans tout ça, je vous ai même pas parlé de l’état de la piscine qui était juste infecte. Impossible de rentrer dedans tellement c’était sale, mais encore une fois nous sommes restés que trois nuits on avait des expéditions du matin au soir… donc nous n’avions pas vraiment besoin de la piscine. Heureusement.
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