Econo Lodge Willowbrook

I’m going to assume the front desk clerk was still in training when I was checking in because he was having difficulty at the desk. I believe they are in the middle of remodeling because a lot of the rooms were unavailable. When he finally found a room for me it was terrible. Dusty, old furniture, old paint, very dated, only one working lamp and no tv, yes there was no tv in the room! I finally had to ask for the manager and she was able to find a more decent room. The second room was updated and renovated however the tv still didn’t work. I was too tired to go back to the front desk and I’m pretty sure the last room was the best they could do. I entertained myself with movies on my laptop.

At check in, I asked for ground floor room. Despite the fact that the parking lot was 90% empty i was turned down. Al’s room door made enormous noise opening and closing.

Good

Was way too hot in the room. Even with the air on high. Lost TV signal for the rest of the night as well. There was something that was stuck on one of the blankets. Not sure what it was.

The room felt nasty and unclean

Over all services was good!

Good

Good place, clean, helpful staff

Bathroom need to be updated

Walking in to the main lobby was a bit scary- just run down and there was a security window before the main door to the lobby. Lobby was worn down and shabby. There were hotel rooms that opened to the outdoors which I don’t like, but there was also an enclosed hallway with rooms which is where our room was. Our hotel room had been remodeled and it was very clean. The bathroom was a bit outdated. The hotel only provided a small bottle of shampoo and no conditioner. There was plenty of soap. No coffee maker but they offered free coffee in the lobby. The parking was fabulous and free. I don’t think I would stay here again just because of the run down vibe, but the hotel was very inexpensive for Chicago area.

We liked that it was really clean !… Fish they just kept coffee makers in rooms

Roaches and unfriendly young staff

Doors wouldn't close properly

Lovely property. My only issue was the air conditioner was extremely noisey and the light sensor for the bathroom was outside the bathroom, so you had to time ⏲️ your use to prevent being suck in the dark. Otherwise, the room was okay and the property was well kept.

Afraid to sit on the bed or to use y try he bathroom.

The room smelled of stale cigarettes which we reserved a non smoking room and the place was dirty so we left and went to find another hotel. I’m requesting my money back.

Dirty

Great place at a reasonable price

Great value for a good rest

Good price and nice room

Bed comfortable

Nice place .... Great price

For the price not bad at all .

This hotel is nothing like what’s posted. Hotels.com should have those photos taken down. It is the most nastiest and uncleanly place I’ve seen. It had stuff running down the walls. Insects. Nasty bathroom. It reeks of cigarettes. Disgusting!!! Don’t fall for it or the price

The outside to get into the room was dirty and littered with empty beer bottles,caps, and plastic silverware. The room was disgusting the tub was black inside the bed comforter was green with a huge stain right in the middle of it the pillows were stained and yellow. I walked out we didn't stay to gross

My daughter’ room had aunts behind the The headboard and in the railings of the bed. Very dirty. Will not use this property again.

The hotel grounds was very dirty. And when I pulled up the cops came rushing in looking for someone. I didn’t feel safe. The room was very outdated and the walls were dirty.

There were ants in my room and I was charged more than my booking

Bad dirty property

Great service! Enjoyed the stay.

It does not look like the photos.i checked in at 3:30am which was a Friday morning he said it was still Thursday when i came in but paid for Friday and Saturday he called me during my Aunt burial which I told him he ask was I checking out because I had to pay an extra $110 to stay until Sunday I had until 3 to get my things because housekeeping leaving at 3 and how long it gonna take I told him I will be there before 3 never again will I stay there the housekeeper opened door while we was there.

On day one of my two-day stay, I asked the cleaning lady NOT to enter my room until after I check out "tomorrow". (They offered no method of indicating "Do Not Disturb"). The next morning, two hours before checkout time, she entered my room while I was getting dressed. How frustrating! Why couldn't she wait? Also, I was overcharged from the TOTAL hotels.com told me I would pay. Otherwise, decent stay.