Fairmont Orchid

Top rated by guests

Outdoor pool, cabanas (surcharge), pool umbrellas

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Oceanfront View King (Newly Renovated) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Oceanfront Luxury 1 Bedroom Suite 1 King, Spectacular Ocean View (Newly Renovated) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

9.2Outstanding

(1,012 Ratings)

"I decided to treat myself and upgrade to the Gold experience at the Fairmont Orchid—and it was worth every penny. From the moment I arrived, Abigail, Jasmine, and Samuel went above and beyond to make..."

Brian

Don't miss out! Price and availability may change

9.2 / 10.0

Outstanding(1,012 Ratings)

Resort in Puako, HI

4-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Luxury resort on the beach, with outdoor pool
Spend the day relaxing at Fairmont Orchid's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Housekeeping is available on request.
Fairmont Orchid offers 540 air-conditioned accommodations with espresso makers and safes. Rooms open to lanais. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Kamuela resort provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 8 outdoor tennis courts, and a health club. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Fairmont Orchid

Restaurant

Air conditioning

Pool

Non-smoking

Bathroom

Coffee/tea maker

Bar

Spa

Balcony/Terrace

WiFi/Internet

Garden

Laundry services

Sauna

Bath or shower

Ironing facilities

Towels

Safe

Desk

Hairdryer

Map of Puako, HI

Nearby attractions

Kahalu’u Beach Park

26.7 mi

Mauna Kea State Park - Halepōhaku Area

Available Rooms

$$$$

Top rated by guests

9.2Outstanding

(1,012 Ratings)

Brian

Don't miss out! Price and availability may change

$$$$

9.2 / 10.0

Outstanding(1,012 Ratings)

Resort in Puako, HI

4-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Puako, HI

Nearby attractions

Kahalu’u Beach Park

26.7 mi

Mauna Kea State Park - Halepōhaku Area

Available Rooms

About this resort

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Restaurant

Air conditioning

Pool

Non-smoking

Bathroom

Coffee/tea maker

Bar

Spa

Balcony/Terrace

WiFi/Internet

Garden

Laundry services

Sauna

Bath or shower

Ironing facilities

Towels

Safe

Desk

Hairdryer

Ratings and reviews

9.2 / 10.0

Outstanding(1,012 Ratings)

5.0 / 10.0

Beautiful resort in a stunning, peaceful location. Spacious grounds, excellent service, and a calm luxury vibe without feeling stuffy. The beach and lagoon are perfect for relaxing, and the sunsets are incredible. Rooms are comfortable and well maintained. A great balance of resort amenities and laid-back island feel would happily return

5.0 / 10.0

Excellent staff, hotel, food, location

5.0 / 10.0

Very nice!

4.0 / 10.0

Samson at the pool was spectacular, very kids friendly and provided just incredible service. The hotel is a little run down and the carpet could use a refresh but still a very good option

5.0 / 10.0

Staff are amazing!

10.0 / 10.0

I decided to treat myself and upgrade to the Gold experience at the Fairmont Orchid—and it was worth every penny. From the moment I arrived, Abigail, Jasmine, and Samuel went above and beyond to make my stay unforgettable. Their attention to detail, personalized service, and genuine care truly elevated the experience. Whether it was anticipating my needs, offering thoughtful touches, or ensuring every moment felt special, they delivered the Gold standard in every way. If you’re considering the upgrade, do it—the level of service and comfort is absolutely worth the extra cost.

5.0 / 10.0

Absolutely beautifully place and very comfortable bed. I would stay here again for sure.

8.0 / 10.0

Staff was great. Prices are very high. 47 bucks for the sunrise breakfast is ridiculous.

2.0 / 10.0

Shocking incompetence and lack of customer service. I would not recommend this hotel at all, especially for the ridiculous price.

10.0 / 10.0

My husband and I stayed here with friends and had a wonderful stay. We had a partial ocean view and they had an ocean view. Rooms were spacious and service was great. The grounds are pretty and we enjoyed the private beach with snorkeling available at your feet. I wish they would have had umbrellas available on the beach, but once the shade disappeared, we just moved over to the pool area and grabbed umbrella chairs. Perfect sunsets at night.

8.0 / 10.0

Very expensive place...Most of the things they list the resort fee pays for our hard to find and get. We kept asking about the pool fruit service it said we got and 99% of the staff gave us a baffled look. Finally on our last day someone walked around with 2 cantaloupe cubes on a stick after 1:00. Ordered hula hula chicken and got one tiny breast and nothing else for $37. The resort is beautiful and the snorkeling was great!

10.0 / 10.0

It’s a beautiful property with a nice pool and protected ocean cove for snorkeling. There’s not a lot close by but a great place to relax.

10.0 / 10.0

Fabulous grounds right on the ocean. They upgraded our room free of charge. Great restaurants and friendly staff.

10.0 / 10.0

What a beautiful property ! The staff is very friendly and accommodating. The rooms are clean and spacious. We loved getting our own water bottles. The pools are great and the beach access is so much fun . I would love to stay at the Fairmont orchid again! PS you need to try the sticky buns at the cafe

10.0 / 10.0

We stayed on the gold floor and I cannot recommend it enough. The staff was exceptional up there. I did have an issue with a tour guide, trying to pick me up out front and the valets telling him he could not do that. Hopefully they’ll get that stuff worked out. Otherwise it was amazing.

10.0 / 10.0

Love this property! They are full service. You don’t have to leave unless you want to. It’s beautiful and the view of the sunsets are gorgeous. The surroundings are lush with tropical plants and pathways to walk. The lagoon is nice for an ocean swim or snorkeling. And they rent the equipment on site too. The staff really makes an effort to take care of the guests. Dining options need more variety. The breakfast buffet offers everything you could want. 50$ is a lot for the meal because no one in our group is going to eat 50$ worth of food for breakfast. But you are enjoying it on a beautiful patio. With a view of palm trees and the ocean so it’s kinda worth it. Would definitely return to this location

10.0 / 10.0

Great service

5.0 / 10.0

Our stay here was incredible. The rooms here are clean & extremely comfortable. The Beach was easy to get a chair and the bar service was great. It is a little ways away from extra shops / restaurants, so would suggest renting a vehicle or taking an uber. The workers on the Gold floor made our stay welcoming and were super helpful. Overall the views are amazing & id recommend to anyone to stay here.

10.0 / 10.0

An amazing property with immaculate gardens, the best ocean views and unforgettable sunsets. The stuff and service were second to none.The only problem was that our stay was not long enough

10.0 / 10.0

We stayed with the gold reservation status and then it was perfect. Brown’s restaurant was also spectacular.

8.0 / 10.0

There needs to be a food & beverage rating here, because that’s the reason I couldn’t give 5 stars. The beachfront bar is terrible (or perhaps just the bar person on the nights we were there?), every one of the drinks we had was horrible, despite being crazy expensive. Breakfast options are very limited if you don’t have breakfast included in your rate. We had a reservation at Brown’s Beach House for dinner. Most of the tables are outside with no cover, so when we arrived for dinner & it was raining, they had no table for us. Pretty poor planning. We ended up going to another resort for a meal. Everything else at Fairmont Orchid is lovely, but they really need to up their game with their food & bar

10.0 / 10.0

We enjoyed our stay! Would stay again

10.0 / 10.0

The Fairmont Orchid is absolutely gorgeous! I love the fact that it had its own private beach, where you can snorkel, paddle-board, go kayaking or go out on an outrigger. There is also a bar at the beach and food service available. The pool area separate from the beach, but they are both right next to each other. The pool area has food service and drink service as well and is very well designed. Everyone is so nice and accommodating. There is a shuttle service that will take you to the surrounding resorts for other restaurant options. The food is expensive so we took the shuttle bus to the little grocery store and purchased things for our room. We found that the food at the restaurants were just OK and not worth the price that we paid. Also, they have yoga every day and daily activities that you can participate in such as hula lessons (which I did), making a Hawaiian lai, discussions on culture and art, etc. You can also golf or play tennis there as well. They also have a concierge that will help you make arrangements for any excursions you want and a car service too. Overall, I really enjoyed this resort and would go again.

10.0 / 10.0

Absolutely loved every minute of our vacation stay! This 5-star resort is perfect for those trying to relax and enjoy the beauty of the big island. The waterfalls and lush grounds just make you feel like you’ve escaped to Eden. So many nice touches we couldn’t even name them. The club level is worth every penny! Great breakfast and happy hour snacks. The property is stunning. The room was impeccable. Cannot wait to go back! Highly recommend!

10.0 / 10.0

Walking paths and vegetation do a great job of lessening the feel of a large resort - you never see more than a handfull of people at any one moment.

10.0 / 10.0

It’s a large resort and the passages can be a bit confusing at first, but once you are familiar with the layout it’s a breeze. The property hosts many large parties and events on the lawn directly in front of the oceanfront rooms on the golf course side of the property. Be aware of that if you’re seeking tranquility. The beach and pool are great for couples and families. If you are using the spa on site I recommend the waterfall massage. It’s really amazing! My husband had a window through the floor looking down on the koi pond during his massage. Do not buy water, especially at Browns deli where we unknowingly spent $24 on 2 bottles of water. Not much is priced in their cooler. Bring your resort provided water bottle, there are refill stations everywhere and the filtered water is cold.

5.0 / 10.0

There is so much to like at the Fairmont Orchid. And I guess that's to be expected at $800 and change a night fees and tax figured in. But still....laundry facilities are free and include product....they let me check out late to line up better with my uber to the airport.....AND the people there are SO nice and helpful....let's see....you can hang at the pool or on the beach regardless of the hour....they use water proof wrist bans as room keys....nice metal water bottles as gifts to take home....the location even by Big Island standards is jaw dropping nice...instead of coffee in the room they have espresso machines....sun screen and aloe Vera at the towel hut....free coffee from 5am to 6:30 at Browns breakfast and deli....room service till midnight....I could go on.....I don't usually stay at places this swank...so maybe this is just the way it is at $800 a pop....but still...highly highly recommended....makati...

10.0 / 10.0

The facility was so cute, clean and well maintained. Service was good. Every staff at the hotel was professional. Love the food at the restaurant. Pool, fitness and complementary yoga class was outstanding. Staff at the concierge office was excellent and helpful. This is the best experience and I would like to definitely come back to this hotel for next vacation.

8.0 / 10.0

Beautiful property, and housekeeping was amazing - they serviced our room multiple times a day. For 600$ a night,

10.0 / 10.0

Beautiful location.

10.0 / 10.0

On a beautiful cove for swimming and snorkeling

10.0 / 10.0

Beautiful rooms and fitness center. We loved the added touch of in-room chocolates and nespresso coffee!

2.0 / 10.0

Garden view room booked on this site was half garden view half parking lot and construction or maintenance materials view. There were miscellaneous things like wrong number of towels left so I dried off with a hand towel one night, no toilet paper because extra wasn’t left when cleaning. Yes front desk was made aware I ended up grabbing some off the housekeeper cart parked in the hall. Tolerant and understanding traveler so these aren’t a big deal. The big deal was treatment at check out by the guy checking me out when I had a question about my bill. He was rude in a passive aggressive way. And we were offered when we couldn’t do a late check out use of a hospitality room or I can’t remember what they called it. But basically we would have a place to shower and change quickly before we left for the airport. So we planned a water activity in Kona and then drove the almost hour back to use the resort amenity that had been offered. We did not ask it was offered. When we got back to the resort we were treated like second class citizens and sent tot the spa to use the shower and again treated the same when we got to the spa. We did not request the amenity it had been offered so we planned accordingly. Had I known how we would be treated I would have planned differently and certainly would have skipped the almost 1 hour drive to the resort before driving back to the airport. This treatment added to the smaller things equaled a big disappointment in this resort.

10.0 / 10.0

The hotel left a positive impression — very clean, well-maintained grounds, and polite staff. The location is beautiful, and the beach is calm and great for swimming. On the downside, there are no umbrellas on the beach, which can be uncomfortable under the strong sun; the hotel feels a bit dated; and there are no activities or entertainment on site, which could make the stay more engaging.

10.0 / 10.0

Free coffee in the morning.

10.0 / 10.0

It is beautiful

4.0 / 10.0

Pros: hotel was very nice with beautiful grounds and housekeeping was excellent. Nice pool (though not as good as most of the Waikoala resorts that have waterfalls/slides, etc). Nice little beach lagoon with snorkeling for the kids. Cons: They nickel and dime you for everything and manipulate you in ways to force you to spend every extra penny you have. Very unwelcoming arrival - was strongly encouraged to valet, being told we couldn't temporarily park our car for checkin otherwise. (I want to come and go as I please without having to talk to an attendant). And then the guest parking is about a mile away, takes literally 10 minutes to walk from our room to the parking spot. Also, the nearest elevator was broken our entire stay which lengthened the distances we had to walk to get to the pool or beach. They also ran out of pool towels the Saturday we were there, telling me they wouldn't have any more until the next day. This is unfathomable for a Hawaii resort, especially one where we were paying an absolute premium to stay at. Totally unacceptable. Overall customer service was not up to par, I never felt welcome - not the most friendly staff and there was a long wait each of the times I had to talk to front desk. Be aware that you are totally captive at this property - very inconvenient that you have to drive to get any outside food/convenience items (and it takes a long time just to get to your vehicle). So you're kind of stuck here, and I'd look elsewhere next time

8.0 / 10.0

Loved the beach, easy snorkeling right off beach. Browns was definite a highlight dining experience with amazing service.

8.0 / 10.0

Beautiful property with its own beach.

10.0 / 10.0

Incredible staff

FAQs

Is parking included with this resort?

Parking is not specified as an available amenity at Fairmont Orchid. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Fairmont Orchid. Enjoy the water!

Is Fairmont Orchid pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Fairmont Orchid?

We found 20 amenities for this rental. This includes restaurant, air conditioning, pool, non-smoking, and tv.

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7.4 / 10.0

Good(305 Ratings)

Hilton Waikoloa Village

Resort

in Waikoloa

4star

2 guests · 1 bedroom · 1 bath

WiFi/Internet · Air conditioning · Pool

Looking for the perfect place to call home during your trip to Puako? This Resort offers a comfort and style with top-notch amenities, including Free Parking, Business facilities and Bar, and more.

Fairmont Orchid

Resort in Puako, HI

Reasons to book

About this resort

Amenities at Fairmont Orchid

Map of Puako, HI

Nearby attractions

Available Rooms

Resort in Puako, HI

Reasons to book

Map of Puako, HI

Nearby attractions

Available Rooms

About this resort

Amenities

Ratings and reviews

FAQs

Is parking included with this resort?

Is there a pool at this resort?

Is Fairmont Orchid pet friendly?

What amenities are available at Fairmont Orchid?

Explore similar stays in Puako

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