Jen Penang Georgetown by Shangri-La

Top rated by guests
Jen Penang Georgetown by Shangri-La Hotel in George Town
Jen Penang Georgetown by Shangri-La Hotel in George Town
Jen Penang Georgetown by Shangri-La Hotel in George Town
Jen Penang Georgetown by Shangri-La Hotel in George Town
Jen Penang Georgetown by Shangri-La Hotel in George Town
Don't miss out! Price and availability may change
8.5 / 10
Excellent(11,572 Ratings)

Hotel in George Town

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Services offered by taxi and car hire at the hotel ensure effortless exploration of Penang.

The hotel offers complimentary parking for guests who arrive with their own mode of transport.

Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours.

For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.

During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning.

At Jen Penang Georgetown by Shangri-La, a selection of rooms can be found that showcase unique design elements such as a separate living room.

For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper and cable TV as a part of their stay.

Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, instant coffee and instant tea. Jen Penang Georgetown by Shangri-La offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Chosen accommodation prices might include entry to the executive lounge, offering premium services amid an ambiance of refined extravagance. Each morning at Jen Penang Georgetown by Shangri-La, a scrumptious, homemade breakfast kick-starts the day. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Concerned about your dining preferences? Fret not! Jen Penang Georgetown by Shangri-La offers an assortment of culinary varieties featuring halal choices, catering to all tastes. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour.

Indulge in the numerous pursuits available at Jen Penang Georgetown by Shangri-La.

Treat and spoil yourself by stopping at massage, steam room and sauna for a memorable experience.

Begin your holiday perfectly by taking a plunge into the swimming pool.

Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.


Amenities at Jen Penang Georgetown by Shangri-La

24-hour front desk
Business facilities
Restaurant
Airport transportation available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Spa
WiFi/Internet
Hot tub/Jacuzzi
Parking Available
Breakfast available
Garden
Laundry services
Sauna
Family friendly
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of George Town

city location on map

Available Rooms

Things to know

Check-in: 3:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    8.5 / 10
    Excellent(11,572 Ratings)
    7.6 / 10Good·Oct 2026
    Good Location Hotel not new anymore, maybe need slight renovation
    9.6 / 10Outstanding·Oct 2026
    Room is clean and comfortable, restaurant and in-room dining is good, most importantly the staffs are super friendly. Not to mention it is just beside multiple malls and food area. Highly recommended
    9.2 / 10Outstanding·Oct 2026
    Had a wonderful experience at Hotel Jen as always with the friendly staff and great service. It has been my go-to hotel for many years and likely more to come. Most of the staff were great from the check-in counter to room service. One staff of mention is Mr Subbiah who immediately served us the drinks we have been having (cappuccino and latte) at breakfast.
    5.6 / 10·Oct 2026
    Stains on furniture, noisy aircond vent, poor soundproofing that could even hear the street from 11th floor where I am staying.

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Jen Penang Georgetown by Shangri-La. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    Yes, a swimming pool is available for use at Jen Penang Georgetown by Shangri-La. Enjoy the water!

    Is Jen Penang Georgetown by Shangri-La pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Jen Penang Georgetown by Shangri-La?

    We found 26 amenities for this rental. This includes 24-hour front desk, business facilities, restaurant, airport transportation available, and concierge services.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.