Sheraton Suites Columbus Worthington

A room is well designed, quite and clean with kind staffs - enjoyed well during stays.

Great

The bar/ restaurant has great food and the bartenders are friendly and make you feel welcomed. The room was quiet and very comfortable. The layout of the room was very thoughtful. The work out room/ gym was very clean and newer equipment. The parking is very convenient. I had to extend my stay and the staff made my request effortless.

Upon arriving after 1am, we enter our room where we are hit with a strong cat urine smell. The floors were coated in filth, and what looked to be haphazardly cleaned puke, as the rug was wet and stained. The window was wide open, no screen or anything, on the 5th floor. The bed had a very visible stain on the top of the sheets, and the bathroom counter had a brown mystery smudge on it. After calling the fron desk and asking for a new room, we were told they were all booked. We spent an hour searching for a hotel when there was a concert going on, so it was near impossible. If only the room was cleaned properly, we wouldn't have had such a struggle. Front desk man was no help, no sympathy and offered no solutions. Just a shrug and a stare. He said "Not trying to be funny, but youre going to have to go really far to find a hotel tonight." Sir. We know. Your establishment failed to do their job. We did everything we had to. Finally got to another hotel at 3 am. Would not recommend this hotel.

I DO NOT book any other hotel when I'm in this area! The best hotel EVER!!!! I'll continue to say this until they fail me.

Great stay, clean, safe, & nice staff.

Very nice setting and place of relaxation & very clean

Clean

nothing

Shopping and many restaurant options nearby

Nice

thank you

The property and hotel are fantastic. The staff is great. All of the amenities are great. The one problem I encountered was a stale/musty/sewer smell in my room. I bought an air freshener and it did get better with time, but if it did not, I was prepared to switch rooms. Otherwise, fantastic hotel and stay!

We reserved and paid for a Suite with a king and was first given a room with disability accommodations when those were not needed. Then we were told there were no kings suites cause they are booked but I made a reservation weeks ago. Then were given a double queen room that was not really clean.

This was a very nice hotel, especially for the price. The staff were excellent and definitely made you feel welcome. Really my only complaint is there were stains on the carpet. Even on the hallway carpet. I get it’s an animal friendly hotel but you’d think they would get their carpets cleaned. Our room wasn’t the cleanest either but we were only there one night so it was fine. Floors needs cleaned, shower needed cleaned better. It was nice having a restaurant at the restaurant, but I will say the breakfast was definitely not worth $15 a person. Save your money and go out somewhere for breakfast. Overall it was an average stay. We would probably go back, but stains give me the ick lol

We stay in a lot of hotels as we travel a lot. In surface the nailed it. was great room and comfy bed. But it’s details that complete the experience. Shower heads are cheap. The tray in shower in wrong spot. Their breakfast buffet while not really expensive but was same offering that almost every hotel even bottom of barrel includes in overnight accommodations. They want $15 per person (Expedia offered as add on for $27 btw). To many amazing places to eat in area for same price or less for way better food. So glad we looked before paying for It’s a nicer looking version of a basic hotel with less included. We come to area often and not likely we would choose again if other options available. We slept great.

Very clean

Clean room!

Good hotel but make sure you get a room away from the highway. Its very loud and the windows are inadequate - otherwise good value

No hot water this morning August 31st.

The hotel lobby looked nice and clean. Fence and sign saying not reaponsible if your car gets broken into had me a little leary. I had the king bedroom with separate living room area. Multiple stains on the carpet and a few dirty spots on walls or shades. The toilet made a terrible noise when flushing. But the kicker was the hot water...shower was running 10 minutes and barely got luke warm. Same in the sink. I called the front desk finally to complain and right about then it FINALLY got hot. Showerhead was loose from the wall too.

It was safe, quiet, great free parking and everyone I met was very welcoming.

Very nice

Hotel staff is super friendly. I chose this hotel thinking I could sit by the pool with a drink in my down time but bar didnt open till 5pm. Hotel has great amenities if you have children, I felt it needed a bit of a updating specially the bathrooms. . My shower had rust and mild inside the hotel hallwayshad riped carpet. I would personally not stay her again.

Manager Ekret & Rex staff member TOP notch service

Really liked this properly. Check-in staff were very polite and efficient. The rooms were clean and the shower was excellent. However, I dont understand why they only have 2 elevators given the size of the property. Also no service elevator for staff. Will definitely stay again!

We rented 3 rooms - 2 had dirty bathrooms. One had open water in the fridge. Other than that the staff was friendly , lobby was clean.

Its almost 2 am and it sounds like theres a party going on outside my hotel room. Is there no curfew.. does the hotel not care about their guest getting rest..

The rooms were quite spacious and quiet. The pool was beautiful with plenty of seating options. Parking was also plentiful.

This hotel was one of the nicest hotels i have stayed at. Very clean, felt safe the entire stay, comfortable beds, and spacious room.

Can add more food options

I was happy with employee with a broken toe. Since I was also in a boot for my broken bone, we bonded right away. Later when I asked another employee about my BonVoy membership, she was a bit impatient. There were no other customers near but she overtook the conversation from the French speaking employee. The room was nice. All the linens and towels were fresh.the room looked clean. We would stay there again.