Hôtel Villa Margaux

The sink didn't drain properly at 1at tols thw guy qt the desk. Had it fixed. Only thing that the air wasnt as cold as i would like. And floor was warped from water damage. Besides that great stay would stay again. Staff was great and helpful.

A very comfortable small hotel Friendly helpful staff Good breakfast to start the day. Very close to Pigalle and montmarte

Great location. Compact but clean and everything we needed for a few nights in Paris. Staff were friendly and helpful.

The only thing didn’t like it was the restroom very very smalls and when I booked said , it was 10.15 minutes walk distance to effe tower and it was 1 hour 15 minutes walk. ;-(, but the rest was good.

My room was very comfortable and had everything I needed without being too cramped, as a single room. I really appreciated the mini fridge and the air-con, given the heat wave during my stay. The room was really well cleaned every day and the free toiletries provided, including shower gel/shampoo, body lotion, shower cap, mini sewing kit, were replenished and useful (I wish I had known in advance about them as I could have brought less with me. I could hear a little noise from other guests in the evening returning to their rooms, but it was minimal and wasn't late so not a problem. The breakfast was absolutely lovely and a great selection given the hotel is small. However, I loved the amazing, fresh, still-warm baguette so much that I ate it with butter and jam every morning! I also loved the fresh croissants and both were great quality. Loved them so much I didn't even try any of the other great selection of cheese, pancakes, cereals, hot foods etc which also looked really tasty. The breakfast was perfect for me with decent coffee and OJ, absolutely looked forward to it each morning. The staff were all lovely, happy to help when needed and as a woman travelling alone I felt completely safe and at ease during my stay here. For a mid range hotel I thought it was as good as you could possibly expect - I was sad to have to leave to come home, and wouldn't hesitate to return here again, hopefully sometime soon. Thank you to the stay, I had a great stay.

Great stay fit for 3 people good location to see everything !! Kind people and has room service !

Unfortunately, we were unable to stay at the accommodation we booked as the conditions were far from what was advertised. The accommodation did not look at all like the photos shown during booking and the general cleanliness and maintenance was unacceptable. Mold is harmful to your health. We had to move for the health of my family. The walls were crumbling, the curtains were stained, the windows, shower and walls were moldy and dirty. In addition, the floor, the lamp and even the remote control were dirty and neglected. It was a very unpleasant experience and we had to look for another accommodation in the evening with two small children. I have attached photos documenting the actual condition of the accommodation. Given the circumstances, I request a full (100%) refund of the booking amount. I also ask you to check the properties listed on your platform more carefully to avoid similar incidents in the future. Please acknowledge receipt of my message and proceed with the refund as soon as possible.

Such a gentle and friendly hotel. We had a genuinely warm welcome from the gentleman on reception and he was really accommodating when one of my two teenagers needed a slight change in process. It’s in a great area away from the hussle and bustle but really easy to get to central Paris with Metro stops close by. There’s an amazing vegan coffee shop (Cloud Cakes) just down the road - with a dairy allergy in the family, that was an unexpected bonus! We enjoyed the amble over to Sacré-Cœur and just found the whole area really pleasant and relaxed :)

The check-in and check-out process were very good. If you arrive before the check-in time, there is a lock room where you could leave your luggage and walk around. The neighborhood around the hotel was excellent and you could feel safe. But, the visitors should know that the location of the hotel is far away from the main tourists places like: Efiel Tower, Lourve museum, Notradame church, and many others in that área. On the other hand, the hotel is close to the Sacred Heart church (Montmartre área) and Moulin Rouge Theater. The size of the room for 3 persons is good and the size of the shower is appropiate. However, there is not much space for the 3 guest to accommodate their belongings. The toilet is very close to the wall, so after you sit on it, your knees may touch the wall. There is a small refrigerator for some Coke cans or water bottles. Some problems with the room: 1) the shower was not clean and you could see a lot of mold in the walls (other than this, the room was clean), 2) the A/C was set to a temperature and you could not lower it more even when is hot outside, 3) the remote for the TV was not available and when I ask in the front desk about it they gave me an Universal control that did not work. Then the staff in the front desk told me that he could not do anything else, so we ended with a TV with no remote control. Finally, at least in our room, only one hook was available for a towel to be close to the shower.

Room was in a really bad shape- black mold in the shower which was very small that I pumped in the door getting in and out! I asked for the room not to be entered and they noted this down but the ignored this instruction! There is no don’t disturb sign and I left the key in the door so the red light stays on ( I was told none will enter the room if the light is on) but it didn’t mater!

Great location, easy to find the metro/bus. Plenty of areas to eat. Rooms are small but only needed to sleep

Air conditioner was broke in our room. Concierge told us they would find someone to fix it but the problem persisted. It was 25 degrees + in our room each day and when I went to ask again on their response was to “open a window”, when we are on a loud busy street. They could not move us to another room or even provide a fan. This property is advertised as “includes air conditioning”. Disappointed and wouldn’t return, although the neighbourhood was cool.

The staff is amazing I love the area, too me it feels like the Paris thst i have read about in a novel. . Love all.of rhe cafes ..The rooms are small it was three of us sharing the room. But i would stay hete again. Transportation is great walking distance to Metro. It took us a few dsys to get use to it but it great to used during the day.. Subway are very clean. .

The A/C doesn’t work and there is not enough amenities. The room and the passageway is way too small.

**Pros:** The hotel is in a great location, with shopping areas within walking distance and plenty of dining options nearby. The hotel staff was friendly and helpful. **Cons:** The pictures of the lobby and rooms do not accurately represent their current state and could use an update. The shower was quite small, measuring only 4x4 feet, which meant you had to be prepared to get wet. Additionally, there was no place to put soap or other toiletries. The bathroom was adequate, but it only had a knob for towels and no toilet paper holder. The lighting around the mirror was insufficient, as the bulbs needed replacing, making it difficult to see clearly while shaving. I prefer to sleep in during vacations, but the cleaning staff starts early, and the room lacked a "Do Not Disturb" sign. In lieu of that, I stuck a large Post-it note on the door in French, which worked. Next time, I would be willing to pay a bit more for better accommodations.

Very walkable, and a short walk to the metro. The toilet room is quite small, so be prepared to be in a tight space.

I liked the location of the hotel. The hotel was ok. Rooms are very small. Our room had a cigarette smell every night and they don’t really provide muck toiletries.

My room was exceptionally small for 3 adults. The staff was ok. The area though was perfect!

Pigalle is a great neighborhood and the hotel is nice. The photos are a little misleading, but the room was great, nonetheless. The only “fault” I had was that the shower stall was extremely small but the water pressure was amazing and I was thankful for the hot water, as well. Amazing view from my room and comfortable bed. The linens were clean and the staff were efficient and kind.

staff are courteous and rooms cleaned. I felt at home

The hotel is in need of renovation, the area is save, has several subway stations nearby. Room was real small unlike what you see online. The bathroom is very small and the shower stall is ridiculously small, 2 1/2 feet x 2 1/2 feet which I barely fitted in. Once inside I had to use my foot or my butt to keep the glass door closed to keep water from getting outside.

Disappointing Stay – Not As Advertised We booked a Comfort Room based on the photos online, but what we got looked nothing like what was advertised. The room was very outdated, and the beds were incredibly hard and uncomfortable. The air conditioning didn’t work at all, and the room was uncomfortably hot the entire time. Overall, the stay was not what we expected, and we wouldn’t book here again.

Great

Was very cozy

Very nice people and clean rooms. A great experience.

Excellent service, prompt and efficient

It is walkable, clean, value for money, has a good breakfast, and has professional staff. The standard room is promoted to have a balcony, but this was not true (a mistake in the app), which is unfair, and the underground is heard.

The room was nowhere near what we expected, we had two single beds even though we asked for a double and there were holes in the quilt covers. The bedroom door did not lock and we felt extremely unsafe and had to put a chair under the door. The room smelt of sewers, there was no lock on the bathroom door and the shower did not have a door therefore the tiny bathroom was flooded if we used the shower. The staff at reception were rude and laughed at us when asked any questions. The only positive about this hotel was the location. Would not stay again and would not recommend! Would not listen to any of our complaints at all.

Nice people

Staff was great and helpful and very welcoming

Even in winter we needed air conditioning, but it was not working.

very nice and quiet.