Chester Heights by Guestz





7.0Good
(56 Ratings)
"Beautiful spacious apartment equipped with everything we needed. Conveniently located with plenty of free street parking. Friendly hosts."
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Great price for your budgetOne of the lowest cost properties in the area
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Chester Heights by Guestz is a recently renovated apartment in Chester near Chester Racecourse. Free Wifi is available throughout the property and private parking is available on site. Chester Zoo is 3.
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Smoking allowed
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.0Good
(56 Ratings)
"Beautiful spacious apartment equipped with everything we needed. Conveniently located with plenty of free street parking. Friendly hosts."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
5.0 / 10.0
Location was good, beautiful old building.
There were serious safety concerns. Empty fire blanket box for example. The alleged ‘double bed’ was very small and you could feel every spring. The ‘sofa bed’ allowed enough room for one person. Table and chairs were so high you had to climb up and the access was around the back with no light and several trip hazards. Heating didn’t work but when we complained it was dealt with swiftly, but even then it was still too cold so we had to request they allow us to turn it up!!!
7.0 / 10.0
Cleanliness facilities
We couldn't get initially due to incorrect keys being left
7.0 / 10.0
Location was good.
Bed comfortable.
Quiet
It was hard to find on the first trip, no guarantee of getting a park on the property.
stairs to get to the room, more stairs once inside apartment to get to bathroom and bedroom
given the wrong Wifi details
Bathroom - not toilet roll holders, no towel rails
bedroom - blinds are stuffed and dont look good.
9.0 / 10.0
Cozy room, everything you need for short stays.
Mattress wasnt the best. Hot tap needs looking into as its very hot. The taps in the bathroom were also back to front, hot was cold and cold was hot.
10.0 / 10.0
Beautiful spacious apartment equipped with everything we needed. Conveniently located with plenty of free street parking. Friendly hosts.
Nothing
8.0 / 10.0
Location better than expected as 12 minutes walk into centre of Chester and could see canal just down the road. Spacious rooms. Quiet. Comfortable and clean.
Bedroom blinds need fixing.
1.0 / 10.0
The flat had all the "bits and pieces" one would need, but the (narrow) mattress is possibly the cheapest spring mattress they could buy so expect back ache in the next days. Also, mold in the "bathroom" should not exist... Also, they "offer" parking for a £4/day fee but very little parking spaces so you risk to be blocked by someone who arrived after you or to not find a parking space at all if you are too late (our case one night). And, yes, a good thing we always carry cleaning wipes with us because the flat really needed a good cleaning!
2.0 / 10.0
It was a quiet location
Curtains were hanging off at the top
Ground floor people walking past, no blinds on window
Shower difficult to regulate - figured it out day 3
Bed comfortable enough but creaked every time you moved
Carpet was stained - not what it looked like in photos
8.0 / 10.0
Good location and clean
The shower door fell off when I opened it to get out of the shower
6.0 / 10.0
The location was very good (once we actually found the place). Bed was very comfortable. The shower was good and the view was lovely. The building was also quiet. Being able to walk into the Northgate area was a real bonus.
Pre-registration on-line before we actually checked in felt unsafe. Contact with management was challenging. One stool at the counter was broken. A bare bulb in the ceiling was the only major lighting besides a small lamp at the bedside. There was no coffee maker or even a bit of coffee. No liner for the very small container that was to be used for waste. The wall to wall carpet in the room was not vacuumed very well - there were crumbs and hair from the previous guests. WiFi was intermittent and the very small couch was the only seating besides the bed. Another comfortable chair would have been nice. We feel this place could be very nice, but needs some attention to detail.
7.0 / 10.0
Comfortable room more like a self contained flat with a tv, fridge, microwave, kettle, twin hob which was part of the microwave. The room was clean with a lovely shower also a nice kitchen table and chairs by a lovely bay window with a great view of the surrounding area. There was also a nice garden with seating to enjoy the garden.
There was two things one was the main die luck was/is broken which made it difficult to get entry with your key if someone fully closed the main door. Another was that in one of the rooms below there were several people in that room who non stop partied getting very drunk shouting and really making loud noise all night long. In all fairness it isn’t the fault of the guest house operator but it did mean two days and nights of very little sleep.
4.0 / 10.0
I paid extra to get a bigger bed (I am 6ft 4"). The first room was lovely, very spacious, and I was delighted.
Unitl, I tried the shower, and it all went downhill from there.
The shower didn't work. I reported it to the number supplied and sat listening to the blurb on their answering machine saying that they give a 5* service etc for ages
& got through to a person in another country. Well I beg to differ.. .
I am a seasoned plumber. I had done every thing possible to sort the shower out... its not rocket science, is it!. Electric showers are lifed and do just stop working. If there's no water coming out of the showerhead and the switches are all on, then it's broken.
However, Mia from the land faraway didn't believe me... so we trooped back to the apartment & went through all the switches again.
I feel like my whole weekend was spent (ruined) on the phone trying to sort out a problem in their apartment whilst wandering around Chester, trying to enjoy my time with friends whilst fielding phone calls
I asked if I could be moved to another... another lengthy wait from the 5* agency.
They put me into a tiny tiny room at the top of the house. When I'd paid for a large room/ bed... no apology.
7.0 / 10.0
La ubicación, la amplitud y decoración de la habitación.
Tuvimos un problema con la entrada al hospedaje, no me enviaron a tiempo la clave del locker por correo, llegué y tuve que llamar por teléfono al número que sale en la página, me respondió una persona que fue de lo extraña en la atención, ya que no entendía lo que le estaba solicitando, tuve que repetir le literalmente más de 20 veces el nombre de quien había hecho la reserva, y no daba solución a nada , solo nos hacía las mismas preguntas, teníamos que estar repitiendo una y otra vez que le estaba solicitando, no paraba de preguntarnos a cada rato cuál era el motivo de mi llamaba por teléfono, parecía una persona que no estuvieran con sus cinco sentidos consientes… muchas veces me quiso cortar y a mí insistencia de no dejar que me corte la llamada, pero de pronto en un momento se ilumina y me da la clave del locker de la llave, luego de haber estado como 40 minutos por teléfono!!!… pasando por un mal rato, en un momento pensé que nos habían estafado con la reserva de este lugar…
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Chester Heights by Guestz. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Chester Heights by Guestz pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Chester Heights by Guestz?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
