Love House Retreat

The hotel kindly upgraded us to a gorgeous room as there was construction going on outside of our normal room. Staff very nice and a short grab ride to the centre of sapa. We arrived late and the host provided clear directions of how to find the hotel etc via WhatsApp Good value for money and bed very comfortable.

Breakfast wasn’t the best with limited options

Good location for the market, but a bit of a walk to the main part of town - but that's a plus as it's easy enough to walk and is quiet with a nice view. It's also up a hill, but it's Sapa - everything is up a hill. Bed is comfy and clean.

No aircon, only a fan in the room. It was cold at the time, so not an issue, but it could be during summer. No fridge, only a kettle. The bathroom has poor ventilation so can get musty, and the wardrobe was very musty from the start.

The location Is good: away from the chaos, but not too far from everything. The breakfast was very good and the staff super nice. The bed was one of the most comfortable I've ever slept in.

It's a bit old and very humid (because it's rainy season). It's not really like the pics. But all in all is a good value for the price!

To be honest we didn’t stay here. We cancelled our stay but had a peek at the room. The rooms looked as per description. From what we saw the place looked good.

When we arrived we realized we had to climb with our luggage a very steep 2 levels of narrow path/street up the hill towards the property. There was no mention of this in the property description therefore we were annoyed and unhappy we asked to cancel our booking. While the receptionist was accommodating and understanding of our situation (we were a group of 4 aged 59-72yrs) the management refused to refund us. He mentioned he would update the information in the website. So let’s see.