Empire Platinum Suites-Central Delhi

I like how clean the property is, how it feels like a safe spot almost like a cocoon after being outside in such a chaotic city as Delhi. Friendly stuff and very helpful

Breakfast was not the strongest points, it was not bad but very unusual for my European stomach for sure.

The establishment is brand new, the studio (25 sq Meters) was very comfortable and the bedding was INCREDIBLE. The restaurant is very service oriented and kind (MM. Rawat and Mintu). The reception and management too (MM. Ajay and Niraj). Just a few tweaks to make it perfect, but overall: a very good option in Delhi. I'll surely be back.

The floor above my studio should be better soundproofed, the lights thing (all automatic from one button) is a bit complicated, The night+restaurant staff could speak better English, and communication on whatsapp was sometimes delayed (better then give reception number with someone always there). The "fridge" in the studio was not a fridge (not cold). But all this the establishment intend to improve, so that's great. Overall those are details and the place is really nice and comfortable.

Clean modern room. Left a bag there for a month.

The property is clean, and the staff are friendly and helpful.

The space was smaller than we expected. There was ongoing construction in the building, which caused disturbance, and the entrance area was often dusty. We experienced several plumbing issues during our stay. The toilet of 1 room stopped flushing, and the shower constantly ran only hot water. We had to call the staff multiple times, but unfortunately, the toilet issue was not resolved before we checked out. They provided an additional room to use the toilet on the last day. The airport pickup vehicle was also too small for three people with luggage, so we had to squeeze in and place one suitcase in the front seat, making the ride uncomfortable. Additionally, we had an early morning tour to Agra, and the receptionist informed us that a small breakfast would be arranged. However, this was not communicated to the restaurant staff, which led to confusion and an unpleasant interaction, as the restaurant staff were rude during the situation.