Empire Platinum Suites-Luxury Aparthotel Central Delhi

Location

The entrance

Wonderful ladt manager Riaa, so warm, professional and welcoming. Good sized room with modern fitting and modest breakfast included.

Need some investment in bathroom area and choice of toileteries as all a little old and not good smell. Bring your own :-)

Apartment was clean and comfortable, there a nice restaurant with good food and they can bring food to your room. Gym was also nice but needs finishing.

There doesn’t seem to be daily room cleaning option

The property is clean, and the staff are friendly and helpful.

The space was smaller than we expected. There was ongoing construction in the building, which caused disturbance, and the entrance area was often dusty. We experienced several plumbing issues during our stay. The toilet of 1 room stopped flushing, and the shower constantly ran only hot water. We had to call the staff multiple times, but unfortunately, the toilet issue was not resolved before we checked out. They provided an additional room to use the toilet on the last day. The airport pickup vehicle was also too small for three people with luggage, so we had to squeeze in and place one suitcase in the front seat, making the ride uncomfortable. Additionally, we had an early morning tour to Agra, and the receptionist informed us that a small breakfast would be arranged. However, this was not communicated to the restaurant staff, which led to confusion and an unpleasant interaction, as the restaurant staff were rude during the situation.