Poolway Cottage Hepburn Springs

Great communication from the owner. Unit was waiting for us with music and the table was set.

The cleaning staff need to do a better job of checking the cleanliness of the crockery. All cups and plates were ‘grimy’ and needed a good scrub before they could be used. You are in a local area famous for its mineral water. Why stock the fridge with coles brand plastic bottles of water? Leave a bottle of fresh mineral water and directions of where to go to fill your own bottles to take home.

The location wad great and it's very quiet. Beds are comfy for 1 person in each, lots of blankets. Fireplace was nice. Cottage was reasonably clean and private.

A bit cluttered, lots of uneccessary nic nacs. The bathrooms really need renovation but they're functional enough. There's no bench space in 1 so it was difficult getting ready. No aircon in the bedroom would be an issue if it were hot. A selection of lightweight blankets for the bed would have been good so one can layer, rather than 1 big warm doona No dishwasher. Needed more smaller kindling for the fire rather than 2 small pine slabs of wood as kindling which were a bit large to get the fire going. They could be cut in half.

Such a beautifully situated setting amongst trees; so quiet and easily walkable to mineral springs and coffee shops. The cottage itself was toasty warm; clean and very welcoming upon our arrival. The fire was set up with extra wood for a cosy night in.

It was all lovely.

Great location and very peaceful and private. Living area is spacious and we stayed warm and cosy with the fire. Has a good kitchen that supplied everything we needed as well as a nice supply of staples. Very comfortable bed too!