Mimosa Homestay Hanoi

Bed was comfy and huge! I like the location and that the room is actually spacious. The bathroom is a typical shower room in Vietnam where the shower head is above the toilet bowl.

The only downside is that the AC is not very powerful or it was not blowing enough cool air. We contacted the property and they responded immediately however that was not much of a big difference.

Very clean and tidy. Friendly staff and great location.

Precisely because of the good location, it is very noisy, Specially during the weekend. But you can use earplugs and solve the problem. Also bathroom was outside of the room and sometimes is not the best.

Great location! They were also a big help when we forgot something in the homestay and were even willing to send it to us!

The room was spacious and clean enough, and it matched the photos shown on the listing. The small verandah was a real highlight…a perfect place to sit and watch the street below and see the world go by. While the property could use a bit of a spruce up with fresh paint and minor updates, it was perfectly acceptable for the price paid. Overall, it represents very good value for money. The staff in the attached gift shop were kind and welcoming, and the overall check-in/out process itself was straightforward.

There are several drawbacks to be aware of. It can be quite noisy, especially on weekends. I personally treated it like white noise, but if you are a light sleeper it may be a real issue. My bathroom had the shower over the toilet, so when you shower the entire bathroom, including the toilet, gets completely wet every time. The bed sheets were also low quality and not very comfortable. Access in and out is through a gift shop, and while the people there are genuinely lovely, they are not accommodation staff, cannot help with booking or guest issues, and communication in English is limited - you must message the owners for anything important. The most serious issue…and the reason for this strong warning; is the airport transfer service offered by the owners. Do not use it under any circumstances. I arranged a 9:00am airport pickup through the owners in advance and was told clearly a driver would be there and that I should pay the girls in the shop. When I came down at the arranged time, there was no driver. The shop staff had absolutely no idea about the booking. I showed them the messages…they still had no information and could not contact anyone. I repeatedly messaged the owner and received no reply at all while I was waiting. Meanwhile, the girl in the shop tried to help by arranging a Grab, but it was raining and cars were unavailable. I kept explaining that the transfer had been prearranged - still no driver, still no response from the owner. After 15 minutes I was getting worried. After 30 minutes I was stressed. After nearly 50 minutes of waiting with no communication, I finally managed to get a taxi - which caused me to arrive late for my flight and created major problems for my travel plans. Only one hour after the scheduled pickup time did the owner finally message me, saying he had cancelled the driver because the driver was running late and assumed I would just take a Grab based on something the shop staff supposedly said!