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Home at Highgrove - Private Garden & Parking

Home at Highgrove - Private Garden & Parking Apartment in Reading

Home at Highgrove - Private Garden & Parking Apartment in Reading

Home at Highgrove - Private Garden & Parking Apartment in Reading

Home at Highgrove - Private Garden & Parking Apartment in Reading

Home at Highgrove - Private Garden & Parking Apartment in Reading

7.7Good

(25 Ratings)

"Clean property, good location and felt very private"

Verified guest

Don't miss out! Price and availability may change

7.7 / 10.0

Good(25 Ratings)

Apartment in Reading

6 guests · 2 bedrooms · 2 baths

Reasons to book

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Garden and more

About this apartment rental

Home at Highgrove - Private Garden & Parking offers accommodations in Reading, 19 miles from Legoland Windsor and 20 miles from Dorney Lake. With free private parking, the property is 14 miles from LaplandUK and 17 miles from Newbury Racecourse.

Amenities at Home at Highgrove - Private Garden & Parking

Free WiFi/internet

Free Parking

Non-smoking

WiFi/Internet

Garden

Map of Reading

city location on map

Nearby attractions

Oxford University Museum of Natural History

Hawk Conservancy Trust

Brooklands Museum

Wembley Stadium

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.7Good

(25 Ratings)

"Clean property, good location and felt very private"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.7 / 10.0

Good(25 Ratings)

Apartment in Reading

6 guests · 2 bedrooms · 2 baths

Reasons to book

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Garden and more

Map of Reading

city location on map

Nearby attractions

Oxford University Museum of Natural History

Hawk Conservancy Trust

Brooklands Museum

Wembley Stadium

About this apartment rental

Home at Highgrove - Private Garden & Parking offers accommodations in Reading, 19 miles from Legoland Windsor and 20 miles from Dorney Lake. With free private parking, the property is 14 miles from LaplandUK and 17 miles from Newbury Racecourse.

Amenities

Free WiFi/internet

Free Parking

Non-smoking

WiFi/Internet

Garden

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.7 / 10.0

Good(25 Ratings)

100% verified reviews

8.0 / 10.0

Lovely, perfect location and cosy apartment.

The location and cleanliness of the apartment

The next door neighbour with the red ford fiesta was rude to me and my friends.

7.0 / 10.0

It was ideal in location for what we needed and the price was decent. But there’s a few things that could be improved

The location was great. Close to local shops and about 20 mins walk to the city centre

There was quite a few issues when we arrived. The hearing was broken so we had to go and buy our own heater. The shower was broken but thankfully a lovely neighbours came and did a quick fix to get us through out stay. The cleaning of the place was questionable. A lot of marks on the walls and hair in the drawers in the bathroom.

1.0 / 10.0

A night to forget, and zero customer care and zero follow up

Location

We arrived at the apartment and were extremely disappointed with its condition. The property was not cleaned prior to our check-in. The bed linen was dirty, the rubbish bins were full, and dirty towels were left on the floor. This is completely unacceptable. As no clean linen was provided, we were forced to purchase our own bed linen in order to stay in the apartment. And if you see from the picture attached i had 3 young kids that were put to asleep on a chair We attempted to resolve this matter with a team member that we tried to contact at 8pm it was near 11pm before we were contacted amd that was after booking.com reachedout,, we tried ringing a number which is out of service as the properties main contact number we were offered cleaning the following morning,, but we have received no response and no offer of compensation not even the reimbursement of the bed linen which we had to purchase. Due to the lack of action, we have now escalated a formal complaint with Booking.com. Photos have been attached as evidence of the condition upon We are so disappointed as we were so fair with them even though it was so stressful after a long day travel from ireland and to face this, and now just no contact, the level of customer service provided is unsatisfactory After all on the 6th of Dec what we paid for is not what we got

10.0 / 10.0

Clean property, good location and felt very private

Clean property, good location and felt very private

2.0 / 10.0

Unresponsive host, no deposit refund, and poor experience overall

The property itself was fine, but the poor management and lack of basic communication made it a frustrating and disappointing experience. Update: In response to the owner’s comments, I’d like to clarify a few key points with proof from our Booking.com message history. We paid the £250 deposit on 7 Sept at 12:23 PM, and the host confirmed receipt at 1:31 PM the same day (“Well noted, thank you!”). So the claim that the deposit was not paid on time is incorrect. On 24 Sept, I messaged at 10:03 PM to say we’d be arriving late around 11 PM. When we reached the property at 11:26 PM, I sent two more messages (“Hi! how do I enter?” / “I’m at the gate”) because we had not received any entry instructions until that point. During our stay, on 25 Sept at 8:31 AM, I reported that we were unable to lock the front door from the inside and asked for assistance — but no one ever replied or came to help. After checkout, the host sent a message at 12:03 PM thanking us, saying we were “great guests,” and asking us to leave a positive review — with no mention whatsoever of any damage. To date, we still haven’t received our £250 deposit refund, ven though we left the property clean and undamaged.

We had multiple issues during our stay. First, we received no gate entry instructions ahead of time and only got them after reaching out ourselves. The contact number provided is useless, no one answers, and it just goes to voicemail. We also had trouble locking the front door, which was a serious concern. We contacted the host about it but never got a response. Thankfully, a kind neighbor who handles the trash in the area helped us one night, otherwise, we would’ve had to sleep with the door unlocked. On top of that, we were asked to transfer a £250 deposit directly to a Monzo account, which felt suspicious. The host assured us we’d get it back, but it's now been over three weeks and we still haven’t received the refund, despite leaving the place clean and undamaged. We've reached out via Booking.com and by phone, but have been completely ignored. The host is unresponsive and unhelpful. We would not stay here again and strongly advise others to avoid this listing.

7.0 / 10.0

Great overall stay

Great location and amount of space within each room. Loved the separate toilet.

A few facilities in the home need to be fixed. Toilet door doesn’t align and the shower overhead temperature control doesn’t work.

8.0 / 10.0

A pleasant stay, excellent location

sofa bed wasnt very comfy

8.0 / 10.0

We enjoyed our stay.

Quiet location, parking on site, spacious, close to town centre

Not enough hooks to hang Jackets and towels.

7.0 / 10.0

Nice apartment, good location, responsive owners

Location, size, decor, sky tv, decent wifi, good kitchen amenities,

No clothes storage in one of the bedrooms, had to use suitcase as a drawer . Office type verticle blinds in bedrooms which hang approx 40 cm above full length window -light streams in early morning

10.0 / 10.0

Would stay again

As it looks in pictures. Clean tidy and comfortable. Good location , easy to find. The host had good communication throughout.

4.0 / 10.0

Zeer eenvoudig appartement

Het royale appartement heeft een rustige ligging in een soort hofje. Goede bedden. In de avond gaat een hek dicht waardoor t erg veilig is. In de omschrijving staat dat het een brandnieuw appartement is en dat klopt. Maar.... met al heel veel gebreken! De armleuning van de bank is afgebroken en deze lag in de slaapkamer, lekkage in de gootsteen, thermostaatkraan regendouche kapot, je kunt alleen de handdouche gebruiken, onderdelen van de koffiezetter waren weg( uiteindelijk vonden we wat terug in een keukenkastje vol rommel), geen wijn en bierglazen, deur van de koelkast hangt scheef waardoor hij niet dicht kan zonder deze op te tillen. De buitendeur klemt vreselijk en met de zon erop kan hij alleen met grof geweld open en dicht. Er zijn ook 2 buitenterrasjes zonder tuinmeubilair. Zonde... Lamellen die niet passen en halfweg t slaapkamerraam hangen...alles bij elkaar een zeer armoedige uitstraling. Kregen de indruk dat de eigenaar snel veel geld wil verdienen. Advies is dan ook aan hem om aandacht, tijd en geld uit te geven aan t onderhouden van het appartement zodat de foto's enigzins kloppen met wat je aantreft. Het ligt op een prima plek in een gezellige stad direct aan de Theems. Potentie genoeg voor een topverblijf!

Bij aankomst moesten we, naast het al betaalde huurbedrag, als borg 250 GBP overmaken voordat we de code kregen van het sleutelkastje. Hou hier rekening mee! Advies is om dit duidelijk bij Booking op de site te melden. En er staat op de site dat er 2 badkamers zijn maar er is 1 badkamer met toilet, bad en wastafel en er is een afzondelijk toilet wat gezien wordt als de 2e badkamer.

10.0 / 10.0

A casa era perfeita, toda nova e com todos os utensílios de cozinha. Localização perfeita, próximo a tudo, principalment

A acomodação estava impecável, linda a casa, com uma perfeição inexplicável.

FAQs

Is parking included with this apartment?

Parking is not specified as an available amenity at Home at Highgrove - Private Garden & Parking. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Home at Highgrove - Private Garden & Parking pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Home at Highgrove - Private Garden & Parking?

We found 5 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, wifi/internet, and garden.

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