LuccaStay Anfiteatro

The property was very spacious and the view from the bedroom with the sofa bed over the Piazza was great. It had enough utilities and cookware for the stay.

There was an issue with the boiler on arrival and there could have been more instructions with regards to how things operated such as turning the knob at the side of the cooker to turn the gas on and operating instructions for washing machine. These are minor as I Google searched things, but many travellers may struggle with these minor operational things.The European Plugs that I brought didn’t fit into many of the sockets so more adaptors to fit appliances would have been helpful. There are very steep steps going from the roadside up to the apartment, 38 I think which could be an issue for those with mobility issues. Not sure this is mentioned on the booking site. We managed it fine though. These are all minor things but I think should be highlighted as the apartment itself was very good. The sofa bed was not so great for me as the bits that fold out were in the exact places that I needed support so maybe a mattress topper would be a good addition for this? I tried to bulk it out which helped.

Goede ruimtes, maar wat steriel qua smaak

Ik had gerekend op de bed&breakfast, maar dit was alleen appartement.

Appartement grand, vue sur la piazza Il Anfiteatro impressionnante. Très propre. Fort bien localisé, près du Conad. Près des centres d’intérêt. Équipement tout à fait correct. Empressement du personnel à nous apporter un renouvellement de literie compte tenu de notre séjour de 2 semaines. Ne pénétrant pas dans l’appartement, les serviettes humides ne sont pas récupérées et traînent. Ce sont des gestionnaires fantomatiques.

Nous n’avons rencontré personne. Cela aurait été intéressent pour nous expliquer le fonctionnement dans l’appartement, notamment la gestion des déchets. En réalité, il n’y a pas vraiment d’accueil. Il y a des consignes écrites mais pas âmes qui vivent. Nous nous demandons ce qui peut bien justifier un tel choix.

La vista da una delle finestre è bella perchè si domina la piazza dell'anfiteatro e si può ammirare il movimento delle persone. L'appartamento è spazioso e luminoso. I suggerimenti del gestore sui ristoranti tipici.

Nel bagno mancava il bidoncino dei rifiuti e i saponi doccia erano insufficienti (per 2 persone anzichè per le 4 soggiornanti); le ante della cucina erano unte, sporche di caffè le tazze. Dover insistere sulla richiesta della ricevuta della tassa di soggiorno.