Hotel in Cancun
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Elegant Accommodations
Amenities at Jungala Hotel at VidantaWorld Riviera Maya
Business facilities
Airport transportation available
Shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Private beach access
Beach access
Garden
Laundry services
Sauna
Accessible Parking
Family friendly
Ironing facilities
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Cancun
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Jul 2026
Neu, gross, abenteuerlich, vielseitig
sehr hohe Preise, wenig Differenzierung
9 / 10Outstanding·Jul 2026
Gorgeous. Super clean. Wonderful pool. Amazing staff
Restaurants are super expensive. Rooms may be affordable but be ready to shell out a lot all day long.
It’s NOT a hotel where everything is around the building. This is a huge resort with plenty of buildings scattered across. You’re always on a golf cart to go from A to B. This is like a time sharing resort.
10 / 10Outstanding·Jun 2026
La piscine, la disponibilité des navettes, le choix de restaurant
Manque un petit déjeuner
6 / 10Average·Feb 2025
Breakfast was good. I was told there were two places we could eat breakfast, but only one was available all week. The other place was only available for Saturday of which we did not know until we went on Sunday and it was closed. Staff was extremely nice and helpful.
I did not like what happened at the time of check out. According to the concierge upon check out, they charged me on two different credit cards and said they will give me credit TO MY credit card in 5 to 10 business days. When I returned back to my State, I received an e-mail from Jungala Hotel manager that the credit was rejected by my Credit card and that they needed to WIRE me the money to my BANK account. I called my credit card and they said they did not receive anything. I e-mailed back Vidanta's manager and she now said, the amount being credited to my Credit card is too large and that they would need my bank account to wire me the money. ??? I then spoke to my credit card company of which they said they will take care of this dispute. Everybody is very professional and pleasant at Vidanta but I am not sure what is going on with this CREDIT back to me. VERY INTERESTING........
$$$$
Top rated by guests
8.8Excellent
(109 Ratings)
"Everything is fine in the hotel and the room and the service and the staff. At first, I was surprised by the concept that you can't drive to the hotel by your own car, but only by golf cart. But then ..."
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