VESTA - Cairo Festival City Residence

The flat is just behind IKEA at Cairo Festival City mall. There is a gas station and a Starbucks just outside the compound. The rooms are large enough and you don't feel cramped. The internet was strong most of the time. The furniture was mostly newish, my bed was comfortable although it did make some noise when you move. The kitchen is supplied and the pans were not badly damaged. I didn't use the washer but it looked new. The TV was a Samsung about 60 inch.

The shower could use one of those half tub screen enclosures. When you shower the water splashes and soaks the toilet paper. I booked the flat using the pets allowed filter. When I mentioned my small pet to the owners contact, she immediately told me pets were not allowed. I pointed out that pets were mentioned on several web pages as allowed. She got back to me and left me a voice message in Arabic. The message translated that the $300 deposit would be seized if the pet made any damage and that the pat must always be on a leash at the property. I didn't bring the pet since it seemed unwelcome. I also wanted to mention that I have stayed with Vesta in Cairo at least 4 times, maybe more. I don't think a return customer should be subject to a deposit if they have treated the property with respect in the past.

Excellent locations , very clean , easy access

Na

it is not first time to book with vesta , they are good company , from last year ,always when i back to egypt for vacation book with them , they are trustable , clean , safe , all unites in very good location

nothing

Location Nice people working for the compound where it is located

The managing company , I communicated with a lady named Mariz, she couldn’t accommodate us to keep only our bags till check in time abrupt in her response at first , making so many excuses later , we stayed on the street for 3 hours with our bags till check-in time , she didn’t send the code to get in the apartment for another hour after check in time , she didn’t answer her phone , didn’t answer messages on what’s app totally ignored us when I told her I was going to write a review about our experience instead of trying to make up for it Her manager tried to get in touch later but I couldn’t waste anymore energy or time trying to tell them how to do their job right The apartment itself is beautiful , location is great but the carpet (area rug) was so dirty and filthy The furniture is beautiful but have stains The beddings are dirty, pillows has no pillow cases The toiletries are so random one bathroom have some other have nothing I would not book there again the way it is