Apart-Hotel Crown Bansko 2

The property was nice everything looked like the picture shown. The bedrooms were a good size and very private The beds and pillows were very comfortable and we had some heating ready for cooler nights.

However, there were no bathroom items such as shampoo, shower gel, or soap. Likewise, basic cooking essentials like herbs and seed oils were absent. There was no sugar, not even coffee pods. The missing oven made it difficult to prepare certain meals. The outdoor area was not clean enough, and the cushions were very dirty. Overall, the cleanliness was poor. The host is not very responsive. I sent a message before we left and asked for an invoice again, but they did not reply.

Everything was clean and tidy, the host is very responsive and managed to sort out everything in time.

The owner contacted us before the check in and explained everything. The apartment is great, clean and new with super location, 10min walk to center, there is parking in front of the building. We were two families and had great time, the apartment is fully equipped and very comfortable. Highly recommend!

Nice apartment for 8 people and good parking area next to it. Property management was very nice and clear entrance instructions

The appartment was not really ready for 8 people, there were not even 8 forks. Water draining system doesn’t work properly which made shower an interesting experience as water starts to accumulate. Also providing two toilett paper rolls for 8 people 4 nights is an unnecessary stinginess