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Tremont Lodge & Resort

Top rated by guests

Lounge

Updated Sleek & Spacious Single King Room | Desk, blackout drapes, free WiFi, bed sheets

Renovated Cades Cove Luxury Suite Kitchenette | Desk, blackout drapes, free WiFi, bed sheets

Desk, blackout drapes, free WiFi, bed sheets

New King Suite with Fireplace & Full Kitchen | Desk, blackout drapes, free WiFi, bed sheets

8.4Excellent

(529 Ratings)

"Staff was biggest standout; so helpful and friendly. Room nice and clean. Everything couldn’t have been better"

emily

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(529 Ratings)

Hotel in Townsend, TN

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Mountain hotel with free parking, 8-minute walk to Dark Island Swinging Bridge
This hotel features an indoor pool, an outdoor pool, and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a hot tub, and a seasonal outdoor pool.
Housekeeping is available on request.
Tremont Lodge & Resort offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Townsend hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Map of Townsend, TN

city location on map

Nearby attractions

The Island in Pigeon Forge

Ripley's Aquarium of the Smokies

TITANIC Museum Attraction

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.4Excellent

(529 Ratings)

"Staff was biggest standout; so helpful and friendly. Room nice and clean. Everything couldn’t have been better"

emily

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(529 Ratings)

Hotel in Townsend, TN

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Townsend, TN

city location on map

Nearby attractions

The Island in Pigeon Forge

Ripley's Aquarium of the Smokies

TITANIC Museum Attraction

Available Rooms

About this hotel

Mountain hotel with free parking, 8-minute walk to Dark Island Swinging Bridge
This hotel features an indoor pool, an outdoor pool, and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a hot tub, and a seasonal outdoor pool.
Housekeeping is available on request.
Tremont Lodge & Resort offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Townsend hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.4 / 10.0

Excellent(529 Ratings)

5.0 / 10.0

The staff was wonderful and accommodating. The room was clean, and had beautiful views. I really enjoyed the color changing fireplace that was in the room. Will definitely stay again.

4.0 / 10.0

Was clean and staff wasn't available due to weather

5.0 / 10.0

I have no complaints

5.0 / 10.0

Clean

2.0 / 10.0

The poolside was not in good working order, and the hot tub was out of service.

2.0 / 10.0

Good pricing with good accommodations. Beds were comfy and suite was spacious. Amenities were nice, there is an outdoor movie theater but I was not able to locate a schedule or what movies would be playing or when. There is a secret "speakeasy" which was neat. The bads tho; we rented a suite with a sofa bed for people that needed to sleep on it. There was absolutely no bedding. There was no one working at the lodge all day because it was a holiday. I get maybe limited staff but every hotel that's open at least has someone. I messaged and was told that this would be a top priority first thing in the morning. Three days later as we are checking out, there is still no bedding. Some priority! The tub also held water so you're taking a shower in inches of water which I most certainly did not enjoy. There was also an almost constant clicking noise reminiscent of a leaky dripping faucet but we could not find what it was that made noise all day and all night. Would I stay here again despite this? Maybe. Because the room was nice with no bugs and the lodge grounds and amenities are nice.

1.0 / 10.0

Our room was extremely unkempt. The sheets were dingy, the comforter had several yellow stains, and there were bugs and dirt in the corners of the room. We also found miscellaneous debris under the bathroom cabinet. Very disappointing experience, ad we expected much better cleanliness for the hype received via emails from NEW management!

5.0 / 10.0

Everyone was so nice

5.0 / 10.0

Absolutely love this place! Will definitely stay again! The mattress was perfect.

4.0 / 10.0

The room was clean and beds/pillows were comfortable.

5.0 / 10.0

Clean room, quiet, well maintain landscaping and courteous staff.

10.0 / 10.0

Staff was biggest standout; so helpful and friendly. Room nice and clean. Everything couldn’t have been better

10.0 / 10.0

Friendly a very accommodating staff , 10 out of 10 for cleanliness.

5.0 / 10.0

Very nicely updated place to stay in Townsend. Staff was extremely pleasant. Owner even reached out to make sure the stay was good. Feels great doing business with people instead of a corporation. Would stay here again.

6.0 / 10.0

The room was in a good condition and very spacious for a family. The hotel is in a good location for exploring the Smokey’s and Cades Cove. However, overall I was disappointed with the hotel and I feel this came from my expectations, based on the social media posts. The curtains barely covered the window, so I felt people could look into our room on the 1st floor. The breakfast was poor, the room for breakfast was very small and not tidied. The hotel was a little difficult to navigate around and was much bigger than I had expected. I did not find the staff I interacted with welcoming or friendly.

6.0 / 10.0

I really had great expectations for Tremont. The pictures looked great. Was told that the rooms were newly renovated. The room appearance was acceptable. The fine details turned the stay into a nightmare. The first problem was our tub would not drain. No phone or number in the room to call and report. Finally found a number in the check in sheet only to find out it was to a call center. Probably in Asia. We were assured it would be taken care of. Second day and tub still was not fixed. I attempted to fix it myself. Drain was clogged with hair. I was unable to completely clear the drain. Third day the cleaning staff did not leave any toilet paper. I called three times to no avail. Fourth day i went to the office and explained all the problems. Lady gave us toilet paper and sent maintenance to fix the drain. Had staff appropriately responded, this might be a positive review. I would avoid this place if at all possible.

10.0 / 10.0

Beautiful property minutes away from the Smoky Mountains.

2.0 / 10.0

It’s really sad , because we thought this would be a nice little stay. Anything but. First they put us in a room that wasn’t ready. The person cleaning was very rude and said it’ll be ready in 30 mins. Apparently that’s acceptable there. Also the key tub was not operating normal and had a broken unusable drain plug .

5.0 / 10.0

Amazing stay. Room was very clean. Great couch. Conveniently located across the street from different places to eat. I'll def be staying here again next season.

6.0 / 10.0

Room configuration. We were in a suite. Only one AC unit and one fan. Both were in the non sleeping room. There was no movement of air in the sleeping room. At least put one of the two devices in the sleeping room so the air isn’t stagnant. Early check in fee. Shortly after booking we were contacted by staff to ask about time of arrival. They offered for an early check in but she failed to mention there was an early check in fee of $25. It wasn’t until I arrived to check in that I was told about the fee. I never requested an early check in but was offered one. I would have been happy to pay the $25 had I been given this information prior to showing up. Hopefully this was a communication misshap rather than a deliberate attempt to get an extra $25.

5.0 / 10.0

There were neat little surprises everywhere we turned. The game room had a hidden speakeasy room that was fun to discover. There was a gas fire pit, and the one we preferred was the wood/log fire pit with a nightly movie playing just beside it. We got to enjoy the movie while cozied up beside the fire pit. We also were very surprised to finally have turndown service provided. Thought this was all but a lost service at most places we've stayed at. It was a pleasant surprise to come back to emptied trash bins and a made bed turned down and ready. Wow!

4.0 / 10.0

Pro: Loved the authentic atmosphere of a mountain lodge at the Tremont. Con: Our room was fronted on the indoor pool and hot tub, so the room had the odor of chlorine in it.

2.0 / 10.0

Staff was pleasant. Maintenence crew efficient and professional. Unfortunately, many amenities were broken, unavailable, or not offered on arrival.

5.0 / 10.0

Room was immaculate. We love the renovations. Hotel staff kept us updated through text if and when there was things we needed to know. Thank you for a wonderful week. Can’t wait to return

1.0 / 10.0

The whole place is so worn out and needs a major repair, the room is very dark with only 1 corner lamp and 1 near the beds, both are very dim. The bathroom is terrible, dirty and with visible damage, the shower has very weak water pressure and temperature is only lukewarm and you get goosebumps when you walk out of the shower. There was minimal toiletries supply, no body lotion, no tissue. I really don’t think the reviews on your website are valid, this place doesn’t even deserve a 2 stars.

10.0 / 10.0

Nice property. Good location. Friendly, helpful staff.

4.0 / 10.0

A good stay, if you’re not in one of the upgraded rooms it is a bit tired, you can see the areas that they’ve started renovating and these are much smarter, I’m sure it’ll all be like that soon but for now definitely pick upgraded if you want it to have the feel of the hotel images, otherwise you may feel that you’re in a different hotel! Price wise it was still decent, I just felt a bit misled by the images.

8.0 / 10.0

There was some dirt on table in room or some kind of powder. I took a wash rag and cleaned it up. And there was some black hairs in the shower.

5.0 / 10.0

Very comfortable for just a one night stay

8.0 / 10.0

Friendly staff

5.0 / 10.0

This hotel was great! Very clean, very friendly! I would highly recommend this place and we will be back. It is half way between Gatlinburg and Pigeon Forge. Great little restaurant across the street called the Abby. Look it up, grest food and atmosphere.

4.0 / 10.0

We enjoyed our stay, it was clean, and the staff was friendly. Couple of things to help would be lights around the outside ice machines, and blow the leaves away from the hotel room doors daily to keep them from getting in the rooms when you open the doors. Will definitely stay again.

3.0 / 10.0

Room was very humid. Humidifiers were in the rom but did not help much. The beds almost felt wet from the humidity. Think the rooms were overpriced.

5.0 / 10.0

Family run, would stay there again

2.0 / 10.0

I booked 2 rooms, we arrived at 7pm and we were told the rooms were not ready and not been cleaned, so we went off to get something to eat. We returned 1 1/2 hours later to be told they can't clean the rooms and we're refunding me. The girl on reception was very unhelpful. I can't comment on the property, but it did look quite nice from the outside.

5.0 / 10.0

Didn’t use

5.0 / 10.0

Didn’t know about pet friendly until we checked in or we would have brought our pups along. Comfortable room at a quiet location. Convenient to good food and the Bronco event.

10.0 / 10.0

Great area. The location is excellent to be near nature and entertainment and great restaurant choices.

8.0 / 10.0

The only bad thing I have to say about the property is that they were not ready for us to check in and we arrived after 5 PM. However, the room was very comfortable. The bed and pillows were great. I would stay here again. The paved paths were nice. You could walk all around the property. Good value for the money.

6.0 / 10.0

There is plenty of space in the room and the design and decor is nice. The fireplace is a great feature. The room itself smells bad, like a mix of cigarette smoke and mildew. When we turned on the heat the whole room immediately smelled like something had died, so that went off right away. The shower is old, outdated and feels dirty. There is no body wash available, although they did leave ONE bar of soap, which we initially had to share for showers and hand washing. Also, we prior to check in we received and email from the "owner" who said that if anything was not satisfactory to please let him know right away at his "personal" email address, so we did. We never heard back.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Tremont Lodge & Resort. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Tremont Lodge & Resort pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

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