Grand Mercure Lake Hamana Resort & Spa

Grand Mercure Lake Hamana Resort & Spa Hotel in Shizuoka Prefecture
Grand Mercure Lake Hamana Resort & Spa Hotel in Shizuoka Prefecture
Grand Mercure Lake Hamana Resort & Spa Hotel in Shizuoka Prefecture
Grand Mercure Lake Hamana Resort & Spa Hotel in Shizuoka Prefecture
Grand Mercure Lake Hamana Resort & Spa Hotel in Shizuoka Prefecture
Don't miss out! Price and availability may change
7.4 / 10
Good(157 Ratings)

Hotel in Shizuoka Prefecture

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more

About this hotel

At Grand Mercure Lake Hamana Resort & Spa, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.

Amenities at shuttle offered by Grand Mercure Lake Hamana Resort & Spa simplify the organization of your excursions, tourist activities, and other adventures in Hamamatsu.

Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as safety deposit boxes.

At the hotel, utilize the convenient laundromat to maintain your preferred travel attire fresh, allowing you to pack lighter.

Desire to unwind? Make the most of your visit at Grand Mercure Lake Hamana Resort & Spa with accessible amenities such as daily housekeeping. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at Grand Mercure Lake Hamana Resort & Spa come furnished with air conditioning to cater to your needs and comfort. A number of rooms feature television for guest amusement and enjoyment. Grand Mercure Lake Hamana Resort & Spa offers a hair dryer and towels in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Grand Mercure Lake Hamana Resort & Spa, you can always indulge in a scrumptious meal on-site. At Grand Mercure Lake Hamana Resort & Spa, affordable refreshments are available 24/7 through the convenient vending machines on-site.

At Grand Mercure Lake Hamana Resort & Spa, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the sauna situated precisely at the hotel.

At Grand Mercure Lake Hamana Resort & Spa, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.


Amenities at Grand Mercure Lake Hamana Resort & Spa

24-hour front desk
Restaurant
Shuttle available
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Wheelchair accessible
Spa
WiFi/Internet
Hot tub/Jacuzzi
Parking Available
Breakfast available
Laundry services
Sauna
Family friendly
Housekeeping available
Fire alarm
Fire extinguisher

Map of Shizuoka Prefecture


Available Rooms

Things to know

Check-in: 3:00 PM
Check-out: 11:00 AM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    7.4 / 10
    Good(157 Ratings)
    9.2 / 10Outstanding·Jul 2026
    Stayed for a night whist touring. Good value, and a loveky onsen. However you are comitted to the hotel facilities. Its not close to anything else. Id recommend booking with meals.
    7.6 / 10Good·Jul 2026
    Value for Money for family vacation in this area but we’d recommend improved facilities in the room (water system including toilets and shower) and overall air conditioning system. Loved the onsen facilities and buffet breakfast and dinner (but dinner was expensive for not drinking alcohol and for vegan).
    10 / 10Outstanding·Jun 2026
    The hotel greatly exceeded my expectation the staff at the front desk were exceptionally friendly and bed was remarkably comportable . The bathroom was extremly clean and the breakfast selection was delicious.
    6.4 / 10Average·Aug 2026
    Solo traveler with no car, and Likes privacy away from kids...this hotel is a nightmare! Not only did i have to walk 2km from busstop with my luggage...it was all along road. Then you arrive to huge parking lot because everyone who japanese drives here with their family for free lounge food/booze, and the pool. Reception greeted me with a ticket to que behind 60 other grouos waiting to check-in? Hardly any english speakers, so you just sweat in this overcrowded family lounge with kids running around for 60min or more. The room was outdated with aging walls, rug, and windows are single pane and do not close all the way. Noise of the wind plus people below was non stop even thru the night. Even the hallways had noise of kids running up and down...but worst part was cleaning service. Foreigners from India talking on cellphones or yelling throughout the day to each other from 10am til 4pm. There is no peace in this hotel. Elevators stop at every floor with people waiting in ques on floor 1 cause its just slow. Breakfast..starts at 7:00am, arrive at 7:10am to find a line of 100 people. My turn 20 min later was another ticket with number 40 on it, meaning i had to wait for 40 groups to eat and keave before i could sit down to it...another 45min later. The cleaning staff should be fired, and manager of hotel should be fired for this clownfest of a hotel!

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Grand Mercure Lake Hamana Resort & Spa. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    Yes, a swimming pool is available for use at Grand Mercure Lake Hamana Resort & Spa. Enjoy the water!

    Is Grand Mercure Lake Hamana Resort & Spa pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Grand Mercure Lake Hamana Resort & Spa?

    We found 20 amenities for this rental. This includes 24-hour front desk, restaurant, shuttle available, free wifi/internet, and free parking.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.