Broom Cottage

It was right in walking distance to town great location easy for shops and pubs restaurants

Things were just a little tired needed a fresh paint a few marks and a bit dust where could have been spotted

Location was good There are a few issues that need sorting. I already told you about these.

Storage for clothes and kitchen equipment.

Location was ideal for our stay. Appliances were modern. Property was clean.

The front door (if you could call it that) was a joke. Easy to break into and did not feel secure at all with it being just a basic turnkey attached to a piece of wood. And due to it not being sealed, it let in a horrible draft. Bedrooms felt cold and damp. The bathroom floor clearly had experienced water damage due to the big dip in the lino! The meter box was exposed in one of the bedrooms. We arrived on Friday evening, quickly dropped our bags off as we were running late to meet family. We returned later to discover the back door completely unlocked. Why was this not locked upon our arrival? Anyone could have let themselves in whilst we were out, with our possessions and valuables in the property. This and the front door issues were a massive turn off. Will not be staying again and will be taking further.

The staff replied quite quickly when asking questions. The flat did not look too far off the pictures. The flat was easy to check into and out of using the safe. We appreciated the pictures of how to check in. We were provided with enough towels and bedding.

We were advised there would be a sofa bed. There were two sofas, but the sofa bed was nowhere to be seen, unfortunately. We were advised that the kitchen would be fully equipped, but there was no frying pan or chopping board. The baking trays and pots were so tiny. You could only make food for two people at a time. The flat was meant for 4-5 people. The doors could not be closed easily. The floors were very uneven and very squeaky. The flooring in the bathroom was coming off, and it felt like there was a whole when you stepped in some places. We found socks and an empty pringle tub in the living room, which begs the question of how thoroughly the place is cleaned between visitors. The toiletries provided were not good quality, and the soap did not lather much, no shampoo provided. Only one key was provided for the flat. I think two keys would have been ideal. The sofas looked dirty, and no one would want to sit on those.

Clean, comfortable, saved the purpose of our visit

Broken shower tap (scorching hot water impossible to have a shower) and shower head holder. Bathroom doors don't close properly. Broken dustbin lid. Kitchen drawers near some attention and front doors handle screws fell off, so also need some maintenance. No washing up liquid or proper soap provided (only tiny bits of broken soap in the bathroom). For the £90 cleaning fee they could've done much better than that. The bed in the main bedroom is too small for two people to share.