Biarritz - Residence Victoria surf - Face océan

L'emplacement de l'appartement est exceptionnel. Prêt de tout et avec une vue extraordinaire. Appartement très commode.

C'est mon amie qui a eu les clefs, données par la personne qui était chargée du ménage. Il paraît qu'elle était malade. Malgré tout elle n'était pas avenante. C'est mon amie qui lui a parlé de la caution à donner et il paraît qu'elle avait oublié d'en parler elle-même. La vaisselle n'a pas été montrée partout. Conclusion nous avons cru au début qu'il n'y avait pas de casseroles. A notre départ, où j'étais présente, j'ai aussi ressenti que cette personne n'était pas aimable. Le deuxième point à relever est le manque de propreté de l'appartement : porte du réfrigérateur, traces sur le miroir dans la salle de bain et dans la douche, traces au sol sur la terrasse (excréments d'oiseaux). Dernier point : à l'accueil en bas, une personne sur les deux présentes au moment de notre séjour a été désagréable. D'un abord désagréable.

LE STUDIO CORRESPOND ALA DESCRIPTION LE PLUS LA SITUATION ET LA VUE SUR L OCEAN

LA PORTE PRINCIPAL DU STUDIO NE SE FERME PAS SANS CLE IL FAUT QUE LES PERSONNES SOIT TOUJOURS ENSEMBLES POUR LES SORTIE PAS TOP IL FAUDRAIT DEUX JEUX DE CLES

La vue est incroyable

Rien

The location was very good with a balcony overlooking the sea. There were a lot of good restaurants in easy walking distance. The walk in shower was very good.

We were not made aware when we checked in that the main doors to the building were locked at night and were not given either a key or a code to enable us to enter. When we did discover this and were locked out, but fortunately were let in by another resident, we contacted Thomas Real Estate but never received a reply. The following day we were given the entry code by another resident. On a third occasion when the code changed, fortunately a cleaner was going in and gave me the new one. There were no instructions about how anything operated in the property or who to contact as we had previously had no response, so we had to find out by trial and error. There was no space in the cupboards to put our clothes in as they were already full, so we had to live out of our suitcases for which there was just room to leave on the floor as the room was a lot smaller than it seems from the picture. There were only 2 towels when we arrived and expected them to be changed after the first week, but the room wasn’t serviced at all during our 2 week stay. We had bought 2 beach towels with us so used those as well. There was no wi-fi available which we knew before we went but it did cause a lot of problems.