Luxury 4 Bed 2 Bath Westminister Big Ben

The location was close to the Tube & to a small Sainsbury’s local grocery, so was very convenient for a family.We had plenty of space for 5 adults & the floor plan was as described, with plenty of room for us all to spread out. On the not so good side, the bedroom on the upper floor had springs which poked through the mattress in the middle of the bed. The other beds were adequate. As far as linens,there was no change of bedding provided for a two week stay. Also, there were no hand towels or facecloths(washcloths). The window blinds in all the rooms were falling apart & made it hard to sleep due to light intrusion. In the lowest floor bedroom, the pull down shade had to be rolled up by hand & could only be reached by standing on the bed which was very precarious. The kitchen was inadequately equipped - no utility knives, only 1 saucepan, no baking sheets or pans . The baking element in oven was detached & hanging down dangerously - a burn hazard! None of the appliances had any instructions, including oven, washer , dryer, TV etc so made it hard for foreigners unfamiliar with British technology. Many cabinet doors had at least one broken hinge. Some of the doors were 8 feet tall & hanging by an upper hinge & were very hazardous. In my opinion these were all items which could be easily fixed with better oversight & maintenance. Sadly, I’m hesitant to recommend the property to family who will be traveling next summer due to these issues.