Nouvelle Hotel Seoul Itaewon

The staff were all very helpful and kind. Only reason I'm not leaving 5 stars is this hotel had advertised soundproof rooms and they definifely aren't. You can hear the bustle from the street outside as well as your neighbors. Some earplugs and you'll be fine, but I thought it was important to note.

Good room. Bathroom sink needs to be replaced though, the handle fell off. Some people were talking in the hallway around 1 am which was inconsiderate. The hotel is not soundproof and they offer earplugs which is nice.

Positives: Clean room with older, but clean towels. The location and some staff members were very helpful, while some did not speak English and barely said hello. Negatives: My room had a view of the building next to hotel. It did not allow light to enter the room. The TV remote and other room functions where in Korean without any translation cards to help facilitate function. TV was unable to be changed into English and stayed in Korean during my stay - bummer:(. I needed a room service, which did not happen. I need to mention that one of the clerks at the hotel made my day is it is it for custom and without his help or assistance, I would have left and gone to a different hotel.

Elevator buttons and mirrors covered in smudge and grease. Although feels like a recent newly renovated hotel - all the finishes looked rough and generally bad construction. The location and price are great.