Eklo Hotels Montpellier Centre Gare Saint-Roch

l'aide du personnel

personnnel très aidant et très sympathique

Le look est génial la déco est prenante et ça change de beaucoup d’hôtels! Ça fait du bien de voir du moderne! Et l’ambiance est génial petit blindtest du samedi soir était génial et la musique génial!!!! Propre beau! Moderne et bien située

Rien

L'emplacement en face de la gare est idéal L'insonorisation est incroyable. Bien qu'on soit au dessus du tram avec du passage on n'entend rien. Le lit est super confortable. La chambre est certe petite mais cosy. Les communs sont accueillants et chaleureux. Le personnel est là 24/24, courtois et accueillant.

The location was good, and the hotel itself was nice, clean, and well maintained. I especially liked the large common area, which had plenty of tables and couches where guests could sit, relax, or work on their computers. Overall, the facilities were good and the hotel had a pleasant atmosphere.

Communication from the hotel regarding access and parking was not good. I contacted the hotel many months before our stay specifically to ask about parking options, but they never mentioned that the hotel is located in a restricted-access area where private cars cannot enter. We only found this out after spending almost an hour driving around trying to find a way to reach the hotel. In the end, we had to park around 15 minutes away and walk to the hotel with our luggage. This information should have been clearly communicated in advance, especially after I had specifically asked about parking. The other major issue was the noise. Our windows were not well soundproofed, and because the train station is directly in front of the hotel, the trains were extremely noisy at night and made it difficult to sleep.