Hotel in Hangzhou
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Comfortable Accommodations
Amenities at Hampton by Hilton Hangzhou West Lake
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
WiFi/Internet
Shared living spaces
Laundry services
Electric Vehicle Charging Station
Family friendly
Smoking allowed
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Hangzhou
Nearby attractions
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Nov 2025
The staff are friendly and helpful. We are provided with a disabled friendly room with no additional charges. The breakfast is tasty and fruits served are fresh.
Everthing is fine. Eventhough
West Lake is not located within a walking distance from the hotel, it is easy to get a Didi or taxi to reach.
10 / 10Outstanding·Nov 2025
早歺非常丰盛。员工礼貌。经理乐于助人，给我们指路、介绍周边。
客房走廊的地毨太旧了
10 / 10Outstanding·Sep 2025
服務人員態度良好，需要更換房間跟延遲退房都盡量滿足要求。
沒有不喜歡
6 / 10Average·Nov 2025
The hotel rooms are basically fine, but...
The climate control in my room didn't work. I set it to Heat mode and 30° but it stayed at 24°. By night time it got quite cold.
The light switches stayed lit at night time. However they were really bright and kept blinking. That was really annoying and kept me awake at night.
The receptionists didn't speak any English so it was hard to communicate to ask for any help.
$$$$
Top rated by guests
8.8Excellent
(76 Ratings)
"The staff are friendly and helpful. We are provided with a disabled friendly room with no additional charges. The breakfast is tasty and fruits served are fresh.
West Lake is not located within a walk..."
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