Villa Alisha

Great staff great location great rooms 10/10

Le personnel, l’emplacement et la tranquillité du lieu

Les lumières du logement et la climatisation à améliorer , Mais ça n’empêche pas passer un excellent séjour .

The location was beautiful, set amongst the rice fields in Canggu. It was very peaceful, the garden was beautifully designed and kept very clean. The pool was good and the open kitchen area was nice to sit in.

The bathroom had a funny smell because the drain was getting blocked. The towels had a pink stain on them. There was no fruit platter option for the breakfast.

The location itself was very peaceful and surrounded by nature. It was far away from noisy and crowded places, which I really liked. There was a rice field right in front of the property, so it was very green, quiet, and relaxing. The neighbors were also very friendly, calm, and respectful. I especially enjoyed the location because I was using a scooter, and it was easy for me to get to any point from there. However, if you do not drive a scooter or bike, this place may not be very convenient because there is almost nothing around the area

The hotel staff seemed completely indifferent to guests. There was basically no service during my stay. I stayed there for two weeks, and during that entire time the room was never cleaned, the bed sheets were never changed, and basic supplies such as toilet paper were not replaced. Another serious issue was safety. One night, a snake appeared right in front of my house. I was later told that it was a cobra. I tried calling the reception multiple times because they claimed to have 24/7 service, but nobody answered the phone. In the end, I had to wait for the snake to leave on its own. After that, I found staff members myself and asked them to check, but by then the snake was already gone. What made the situation even worse was that nobody followed up or reacted properly the next morning when I reported the incident again to the reception. The staff showed a very careless and irresponsible attitude overall.