Luxury Villas at Omni La Costa Resort & Spa

We did not eat on the premise for breakfast. The location was fine.

The refrigerator was broken and not working, the bed was awful, terrible and lumpy. We left a day early because of how uncomfortable it was. The front desk did not assist as this unit was not under their management. Calling the unit a Villa was not accurate, It was a large hotel room with a lovely bathroom. There were no kitchen facilities or washer and dryer in the unit which usually determines a "villa" from regular hotel accommodations.

Everything was so easy and convenient!

N/A

They had a lovely patio, and the jacuzzi was right outside our room. 15 ft max. The property was immaculate without being stuffy. The staff was friendly and warm and informative.

Not a thing, we really enjoyed it. Everything was local and easy to find.

I liked the fact that I could get a ride on request to visit designated designations from the valet.

I was told by the staff that I did not book directly with them, I could not check in early. I could not speak directly with La Costa regarding staff on board in reference to a electric stove in the villa that I could not figure on how to work. I was given the wrong time frame for breakfast at La Costa restaurant for hours of operations. It was a special occasion on June 9th and I receive a bottle of wine, a note from La costa staff and the manual for the stove after I had gone to bed for follwing LA Costa directions for calling Booking.com for my issues.. I called Booking.com regarding my concerns. I cooked my fish from deep sea fishing the next day after my birthday and not on my birthday, My experience staying at La Costa decades ago was a lot better than this experience. My son and husband enjoyed themselves but thay did not experience the white glove treatment that I received over 20 years ago at this resort. Yes, It was my birthday!!!!!