Apartamento en Isla del Fraile Piscinas y Jardines

Nice apartment, well equiped, ideal for two people. Location was ideal for us but it is a long walk to the town. Nice pool. Excellent communication from host.

Nivel de todo detalle en la vivienda

El apartamento es precioso y está totalmente equipado sin faltar absolutamente de nada. María José, una anfitriona muy simpática y atenta. Por supuesto, este alojamiento se merece un 10.

Nada

The apartment is great, and the fact that you can access the pools is a nice bonus. You have everything you need inside. Be careful, the pools only open at 10 in the morning!

The communication with the host was unfortunately horrible. The instructions were not clear on where exactly the apartment is, how to reach the apartment from the security office. Also, responsiveness in key moments was not good, which led to us needing about an hour to actually enter the appartment after we got to the appartment complex. I was never in the situation to have to communicate so much with a host in order to be able to enter an apartment. There was also an issue about the 50 EUR to be paid for pool access and parking, because the only accepted payment method is paypal and if you don't have a paypal account, there is no way for you to pay the 50 EUR deposit. I tried to explain this to her, even asked for her help to show me how to do it if she was so sure that it works, because she was insisting that it is possible to transfer the money without a paypal account, but I was met with hostility and made to feel stupid (I am neither old, not stupid, I work in IT and can use any type of technology). She even announced Booking that I am so incompetent and a Booking agent called me to inform me that I will not have access to parking and the pool. The situation was eventually solved by me creating a paypal account against my will and transferring her the money (which was paid back promptly, this was not the issue). So yeah, unfortunately, my experience with this host was the worst I ever had.