Pagrati Hilton location Bentzi Family Suite 5

Spacious and comfortable

The apartment is clean, comfortable and in a great location. The stairs are fine, the second floor is the top floor. Good communication with Youla and easy key access.

Beautiful, comfortable, and clean apartment in an excellent location. All the facilities were working well. We visited during the Christmas holidays, and the fact that we could use autonomous heating was a big plus. Also, it was easy to find a place to park very close to the building, which was surprising, since this is a quite crowded area; the fact that most of the residents were probably on holiday worked well for us.

There is only one set of keys attached to the card that turns the apartment's electricity on. So, it was quite inconvenient for a group of three that didn't always have the same schedule: the ones staying at home had only two options: to stay in the dark without any electricity or to be woken up to open the door for the rest of the group to enter the house. Not ideal when you pay for an accommodation in order to relax and spend your holidays pleasantly. Τhe radiator didn't particularly heat the room closest to the street (while it heated the rest of the house very well), and the air conditioner in this room didn't work on heating. The communication with the host could be better. We didn't know the code for the lock box until 2 hours before the check-in, which made us quite nervous. Additionally, the message informing us of the lock box code was the last time the host communicated with us during the whole 8-night stay. After entering the apartment, we asked if the tap water was safe for drinking, but there was no response. We didn't even receive a message saying where to leave the keys upon check-out. I am a host too, and I find it a little odd; I always check in with my guests and answer their questions. I completely understand if there was an emergency or if the hosts were on holiday as well; I would appreciate it if they would inform us about it. There is Greek/Turkish coffee available in the cabinet, but no way to prepare it. Having a coffee pot and a mini portable gas stove would be nice.

Clean and confortable and close to the metro!