Meramaglia Hotel

Nieuw hotel, zalige bedden, mooi zwembad, alles netjes verzorgd ,mooie ligging! Zalige hotelgasten namelijk de poesjes in het hotel, eentje stal mijn hart! Elke dag propere handdoeken, je had een badjas en slippers mooie kamer ! prijs kwaliteit is top

Lawaaierige verluchting in het toilet, storend s'nachts, is wel enkel als je het licht aan steekt

La beauté du lieu, la gentillesse du personnel, la propreté des lieux, la piscine, on peut facilement tout faire à pieds

Nous avons réservé un petit déjeuner durant notre séjour dans cet hôtel, la dame qui s’en charge était désagréable et a rangé le buffet avant même que nous n’ayons terminé. C’est le seul point négatif de notre séjour.

Personnel très agréable (accueil dej bar piscine) Piscine Arrivée tardive

Rien

Bar staff and 1 particular member Alexandra were friendly, Informative and understanding. However there was a member of staff who was rude, almost insulting and quite honestly didn’t show the customer services I would expect for this type of hotel. That said we just did our best to avoid that staff member and speak to others which worked well for us.

The descriptions of spacious wardrobes is totally incorrect. The bedroom sizing of our suite which we booked was a junior suite meant to be 35m2 but it was NOT. It was only 25m2 and it’s apparently all to do with having a sink in your bedroom! I didn’t care where the sink was. I cared that we were in a room 10m2 smaller than we actually paid for! That’s the honest truth. The sage you can carry out yourself. The cleaners did not wash or empty mugs or glasses in the room, EVER! In 6 days we were given 1 flannel, towels were not consistently changed. No point to a coffee machine, they expect you to buy the pods. No teabags, sugar or coffee pods were ever replaced. Neither were the bathroom amenities. The only mirror for hair and make up is in the lounge area with no chair at all, so standing up was needed. The mirror is so high up on the wall with a bright light directly in front of it, it was impos We have been coming to Crete and this area for almost 30 years. We wouldn’t come back to this particular hotel in a hurry. We did feel like we were cheated and placed in a smaller suite. Oh by the way… in a hotel such as placing itself as top end, maybe a lift might be a benefit. 3rd floor with no lifts and no help with luggage is a hard ask. Able to use. Balcony was a very tight squeeze for 2 adults and swimwear airer to dry.