Luxury Resort Suites at Sunway Lagoon by Landmark

location and view opposite to sunway lagoon

separate lift from parking to apartment. need to change lift to enter apartment.

The theme park is as next to the hotel and the shopping mall as well. Very safe. The staff of the hotel as well is nice very helpful.

Overall the room was good but need some improvement for the bathroom.

Excellent location Host very helpful

The location is great. It is linked to Sunway Pyramid Mall and the Theme Park is just a stone's throw away! Easy to find breakfast, lunch and dinner. And to get personal items too.

What's confusing is before the date of check-in, we were asked to pay a deposit to a different management team (not Booking.com). And then upon arrival we have to pay all the balance. I told them I have updated my credit card details, they can just charge to credit card. But they told me that Booking.com will not collect payment; only Sunway Luxury Suite will collect. So we paid in full after collecting keys as they kept on sending WhatsApp as we were having dinner! Then next thing is that when we asked some cleaners outside our apartment to dispose off the trash and give us a new trash bag, they said "No.. your side is under different management, we cannot do for you!" OMG!! For goodness sake, what's with all these "different side, different management" thing??!!! And we asked for another tissue box, they said they don't provide for us. Only for Sunway Hotel, they will. Seriously, Booking.com. you need to look into this. We were all so pissed off and told them we will NOT come here again.