Byron View House

L’entrée libre (les instructions étaient envoyées par mail, simple rien de compliqué)

La poignée codée de la porte de la chambre, certaines touches tactiles n’étaient pas toujours réactives il fallait refaire plusieurs fois le code

Easy check in, refurbished room and bathroom, close to M1, Luton Airport and Hospital

Great stay

Nothing negative to say

Good location with enough parking spots on the street. My room was just all right, I had the bunk bed. Great system for locks, really fancy and reliable.

Nothing makes you more happy than self check-in after midnight to find out your room has absolutely no towels for you. Of course it was too late to reach the owners and of course it was too late to get one from nearby Tesco. Staff error or not, I didn't buy the story that "the guests prefer to have their own towels". Another quirky rule is the "no shoes policy". I'd understand if all floors including rooms had carpets, but that applies only to stairs. I understand that owners most likely live in the house and prefer to limit the amount of cleaning, but still.