Hotel in Mexico City
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Comfortable Accommodations
Amenities at Casa Castillo
Free WiFi/internet
Non-smoking
Gym
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Family friendly
Safe
Toilet with grab rails
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Mexico City
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Jul 2026
Location, staff, clean
9 / 10Outstanding·Jul 2026
Location, staff, clean
8 / 10Excellent·Mar 2026
Room and bathroom were clean. Location was great. Receptionist didn't speak English but he helped us as much as he could when we asked for it. He was very kind. There was bottled water every day, what we appreciated.
Room was on the ground floor and pedestrians could peek inside, so we had to always had curtains pulled. And there was noise from the street but it is normal for a big city, so earplugs helped. Also, there is no option with breakfast for this hotel, which would be very helpful.
6 / 10Average·Apr 2026
Clean, nice decor
Room was very noisy due to traffic and poor window insulation.
Staff initially refused to move me, saying the hotel was fully booked. When I pointed out available rooms on Booking.com, they claimed those were under maintenance. Only after I asked for a refund and insisted on a solution did a “last-minute cancellation” suddenly make a quiet room available.
$$$$
Top rated by guests
9Outstanding
(1,287 Ratings)
"This hotel is the perfect home base for all of the wonderful attractions in Chapultepec Forest. There are so many restaurants and food stands nearby. We were able to sample many different types of foo..."
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